I try to use another towel. It was the same bad smell. I called our other room. They said their towels smell bad as well. I called the front desk talked to a man named XXXX

What the CFPB Record Shows About I try to use another towel. It was the same bad smell. I called our other room. They said their towels smell bad as well. I called the front desk talked to a man named XXXX

I try to use another towel. It was the same bad smell. I called our other room. They said their towels smell bad as well. I called the front desk talked to a man named XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is Additional, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I try to use another towel. It was the same bad smell. I called our other room. They said their towels smell bad as well. I called the front desk talked to a man named XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX app went from clicking I want two rooms at {$130.00} per night to Directly charging my credit card and sent an email at later time. No option given to review the order and additional charges like resort fee. And their email did not come immediately. I got notification from credit card company/Capital One and as soon as I saw it", and the single most common underlying issue is "I went to the hotel and I talked to the front desk and told the man named XXXX that I was over charged. XXXX said he can not do anything do not have any other rooms and full".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I try to use another towel. It was the same bad smell. I called our other room. They said their towels smell bad as well. I called the front desk talked to a man named XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.