I tried returning the leased item that I received broken and was told request was unable to process. Acima misled me and many consumers to believe they would be able to return items. They also continued to charge me an extreme amount of falsified penalties that eventually was submitted to my credit report and affected my credit. Account is now showing on my credit file as XXXX balance of {$2500.00}.,,ACIMA CREDIT

What the CFPB Record Shows About I tried returning the leased item that I received broken and was told request was unable to process. Acima misled me and many consumers to believe they would be able to return items. They also continued to charge me an extreme amount of falsified penalties that eventually was submitted to my credit report and affected my credit. Account is now showing on my credit file as XXXX balance of {$2500.00}.,,ACIMA CREDIT

I tried returning the leased item that I received broken and was told request was unable to process. Acima misled me and many consumers to believe they would be able to return items. They also continued to charge me an extreme amount of falsified penalties that eventually was submitted to my credit report and affected my credit. Account is now showing on my credit file as XXXX balance of {$2500.00}.,,ACIMA CREDIT has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1681, and the most recent logged activity is 1681s ( b , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I tried returning the leased item that I received broken and was told request was unable to process. Acima misled me and many consumers to believe they would be able to return items. They also continued to charge me an extreme amount of falsified penalties that eventually was submitted to my credit report and affected my credit. Account is now showing on my credit file as XXXX balance of {$2500.00}.,,ACIMA CREDIT reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and its implementing Regulation V", and the single most common underlying issue is "to stop unlawful conduct".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I tried returning the leased item that I received broken and was told request was unable to process. Acima misled me and many consumers to believe they would be able to return items. They also continued to charge me an extreme amount of falsified penalties that eventually was submitted to my credit report and affected my credit. Account is now showing on my credit file as XXXX balance of {$2500.00}.,,ACIMA CREDIT: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.