Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I told them about the situation. The rep apologized and stated that she would take care of it right then but was sure of when the change would be reflected on my account. The weekend went by's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I told them about the situation. The rep apologized and stated that she would take care of it right then but was sure of when the change would be reflected on my account. The weekend went by's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I canceled a lodging reservation. The lodging company overpaid me a refund. My refund should have been {$660.00} ( paid on XX/XX/XXXX ). Instead | 1 |
| State | Complaints |
|---|---|
| I called PNC again over the weekend and asked if they've seen a change on my account but they just gave me robotic scripted answers. | 1 |
| Issue | Complaints |
|---|---|
| the first thing that I heard was this card is closed ''. I selected to speak to a representative who told me that the card was under security review due to the error that the vendor made. I asked what could be done and I was told that there was nothing they could do at that point. I was angry that PNC DID NOT alert me about the irregularity on my card. In the past when something suspicious occurs | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I told them about the situation. The rep apologized and stated that she would take care of it right then but was sure of when the change would be reflected on my account. The weekend went by has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I told them about the situation. The rep apologized and stated that she would take care of it right then but was sure of when the change would be reflected on my account. The weekend went by reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I canceled a lodging reservation. The lodging company overpaid me a refund. My refund should have been {$660.00} ( paid on XX/XX/XXXX ). Instead", and the single most common underlying issue is "the first thing that I heard was this card is closed ''. I selected to speak to a representative who told me that the card was under security review due to the error that the vendor made. I asked what could be done and I was told that there was nothing they could do at that point. I was angry that PNC DID NOT alert me about the irregularity on my card. In the past when something suspicious occurs".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I told them about the situation. The rep apologized and stated that she would take care of it right then but was sure of when the change would be reflected on my account. The weekend went by: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I told them about the situation. The rep apologized and stated that she would take care of it right then but was sure of when the change would be reflected on my account. The weekend went by has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I told them about the situation. The rep apologized and stated that she would take care of it right then but was sure of when the change would be reflected on my account. The weekend went by has a 0% timely response rate to CFPB complaints.
The most common issue reported against I told them about the situation. The rep apologized and stated that she would take care of it right then but was sure of when the change would be reflected on my account. The weekend went by is "the first thing that I heard was this card is closed ''. I selected to speak to a representative who told me that the card was under security review due to the error that the vendor made. I asked what could be done and I was told that there was nothing they could do at that point. I was angry that PNC DID NOT alert me about the irregularity on my card. In the past when something suspicious occurs" in the "I canceled a lodging reservation. The lodging company overpaid me a refund. My refund should have been {$660.00} ( paid on XX/XX/XXXX ). Instead" product category.
Read our methodology — how this data is sourced, computed, and verified.