2026 data Public-data reference. official source

I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update.

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update.'s complaint history from CFPB public records. 1 consumers have filed complaints since I su. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
I su
Since

Total complaints

1

Filed since I su

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update. complaint mix by product

Total complaints: 1

I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I submitted: 1 complaints (100.0%), resolution 0.0% I submitted 100.0%
  • I submitted 1 100.0% 0% relief

How I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I submitted a Buyback request again on XX/XX/XXXX ( case # XXXX. On XX/XX/XXXX I was notified by email that my first request # XXXX was being closed for being a duplicate 1

Top Issues

Issue Complaints
I contacted the US Dept of Education Student Aid to inquire about updates. On XX/XX/XXXX I received email response that we are not able to review the status of reconsideration applications from our end via email. We are only able to see the status of your standard PSLF application. To speak with someone regarding the progress of your Public Service loan forgiveness reconsideration case you will need to call Loan Discharge and Forgiveness Customer Support - XXXX. I called several times and contacted them by email over the next several months. On XX/XX/XXXX ( case # XXXX ) I was informed that I had submitted everything needed and that the Buyback request from XX/XX/XXXX has already been escalated and worked on. I asked via email for updates when another month and a half had passed with no resolution and on XX/XX/XXXX I was informed by email that Unfortunately 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update.

I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I su, and the most recent logged activity is I submitte, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I submitted a Buyback request again on XX/XX/XXXX ( case # XXXX. On XX/XX/XXXX I was notified by email that my first request # XXXX was being closed for being a duplicate", and the single most common underlying issue is "I contacted the US Dept of Education Student Aid to inquire about updates. On XX/XX/XXXX I received email response that we are not able to review the status of reconsideration applications from our end via email. We are only able to see the status of your standard PSLF application. To speak with someone regarding the progress of your Public Service loan forgiveness reconsideration case you will need to call Loan Discharge and Forgiveness Customer Support - XXXX. I called several times and contacted them by email over the next several months. On XX/XX/XXXX ( case # XXXX ) I was informed that I had submitted everything needed and that the Buyback request from XX/XX/XXXX has already been escalated and worked on. I asked via email for updates when another month and a half had passed with no resolution and on XX/XX/XXXX I was informed by email that Unfortunately".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update. have?

I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update. respond to complaints on time?

I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update. has a 0% timely response rate to CFPB complaints.

What is the most common complaint about I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update.?

The most common issue reported against I submitted another reconsideration request for buyback on XX/XX/XXXX ( case # XXXX ) using the electronic system online. There has been no determination or update. is "I contacted the US Dept of Education Student Aid to inquire about updates. On XX/XX/XXXX I received email response that we are not able to review the status of reconsideration applications from our end via email. We are only able to see the status of your standard PSLF application. To speak with someone regarding the progress of your Public Service loan forgiveness reconsideration case you will need to call Loan Discharge and Forgiveness Customer Support - XXXX. I called several times and contacted them by email over the next several months. On XX/XX/XXXX ( case # XXXX ) I was informed that I had submitted everything needed and that the Buyback request from XX/XX/XXXX has already been escalated and worked on. I asked via email for updates when another month and a half had passed with no resolution and on XX/XX/XXXX I was informed by email that Unfortunately" in the "I submitted a Buyback request again on XX/XX/XXXX ( case # XXXX. On XX/XX/XXXX I was notified by email that my first request # XXXX was being closed for being a duplicate" product category.

Related