Total complaints
1
Filed since I ha
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I send in my payment this time hard copy. No more online because are trying to force me into opening up a bank account with them. Not going to do that. So I use their payment stub at the bottom of their mortgage statement. I break down the payment. Out of check's complaint history from CFPB public records. 1 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ha
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I send in my payment this time hard copy. No more online because are trying to force me into opening up a bank account with them. Not going to do that. So I use their payment stub at the bottom of their mortgage statement. I break down the payment. Out of check's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they kept the remaining balance after paying the payment in a non bearing interest account. Never notified me. My check was cashed therefore I would not know they did this. THen I received my statement for XXXX | 1 |
| State | Complaints |
|---|---|
| the first line is for the regular payment. The next line is for additional principal payment. Their payment stub. I now get a new statement and it says my next payment is due XXXX. I just paid the XXXX. Of course that is wrong. It should be XXXX. I look at the statement. Instead of following what was clearly broken | 1 |
| Issue | Complaints |
|---|---|
| THe customerservice who is not trained ( big part of the problem at Wells Fargo advised me that he will fix the problem. I explain to him not only does have to get the funds to pay additional on the principal | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I send in my payment this time hard copy. No more online because are trying to force me into opening up a bank account with them. Not going to do that. So I use their payment stub at the bottom of their mortgage statement. I break down the payment. Out of check has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is I have bee, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I send in my payment this time hard copy. No more online because are trying to force me into opening up a bank account with them. Not going to do that. So I use their payment stub at the bottom of their mortgage statement. I break down the payment. Out of check reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they kept the remaining balance after paying the payment in a non bearing interest account. Never notified me. My check was cashed therefore I would not know they did this. THen I received my statement for XXXX", and the single most common underlying issue is "THe customerservice who is not trained ( big part of the problem at Wells Fargo advised me that he will fix the problem. I explain to him not only does have to get the funds to pay additional on the principal".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I send in my payment this time hard copy. No more online because are trying to force me into opening up a bank account with them. Not going to do that. So I use their payment stub at the bottom of their mortgage statement. I break down the payment. Out of check: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I send in my payment this time hard copy. No more online because are trying to force me into opening up a bank account with them. Not going to do that. So I use their payment stub at the bottom of their mortgage statement. I break down the payment. Out of check has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I send in my payment this time hard copy. No more online because are trying to force me into opening up a bank account with them. Not going to do that. So I use their payment stub at the bottom of their mortgage statement. I break down the payment. Out of check has a 0% timely response rate to CFPB complaints.
The most common issue reported against I send in my payment this time hard copy. No more online because are trying to force me into opening up a bank account with them. Not going to do that. So I use their payment stub at the bottom of their mortgage statement. I break down the payment. Out of check is "THe customerservice who is not trained ( big part of the problem at Wells Fargo advised me that he will fix the problem. I explain to him not only does have to get the funds to pay additional on the principal" in the "they kept the remaining balance after paying the payment in a non bearing interest account. Never notified me. My check was cashed therefore I would not know they did this. THen I received my statement for XXXX" product category.
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