Total complaints
1
Filed since On X
2026 data Public-data reference. official source
I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed complaint mix by product
- an unauthorized 1 100.0% – 0% relief
How I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| an unauthorized payment of {$4200.00} was debited from my bank account and applied to the card. Given that it was only 3 days prior to the autopay date | 1 |
Top States
| State | Complaints |
|---|---|
| the next bill would almost be due anyway. At this point the month 's bill was double paid and the account was set to autopay. The rep reported to have closed the account and confirmed that the final autopay would clear any remaining pending charges on the account. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| however | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed
I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "an unauthorized payment of {$4200.00} was debited from my bank account and applied to the card. Given that it was only 3 days prior to the autopay date", and the single most common underlying issue is "however".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed have?
I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed respond to complaints on time?
I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed?
The most common issue reported against I said this was unacceptable and required a faster resolution for the error they made. They refused so I asked to close the account and requested that the erroneous duplicate payment just be left alone and not refunded since by the time the refund processed is "however" in the "an unauthorized payment of {$4200.00} was debited from my bank account and applied to the card. Given that it was only 3 days prior to the autopay date" product category.
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