Total complaints
2
Filed since Howe
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I requested that our communication move to email for record-keeping purposes. Even after this's complaint history from CFPB public records. 2 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I requested that our communication move to email for record-keeping purposes. Even after this's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX failed to apply these funds to my account | 1 |
| Oportun failed to apply these funds to my account | 1 |
| State | Complaints |
|---|---|
| I never received any updates on the matter from XXXX ( see attached email correspondence ). Despite my persistence | 1 |
| I never received any updates on the matter from Oportun ( see attached email correspondence ). Despite my persistence | 1 |
| Issue | Complaints |
|---|---|
| I made continuous efforts to resolve this issue with XXXX | 1 |
| I made continuous efforts to resolve this issue with Oportun | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I requested that our communication move to email for record-keeping purposes. Even after this has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I requested that our communication move to email for record-keeping purposes. Even after this reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX failed to apply these funds to my account", and the single most common underlying issue is "I made continuous efforts to resolve this issue with XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I requested that our communication move to email for record-keeping purposes. Even after this: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I requested that our communication move to email for record-keeping purposes. Even after this has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I requested that our communication move to email for record-keeping purposes. Even after this has a 0% timely response rate to CFPB complaints.
The most common issue reported against I requested that our communication move to email for record-keeping purposes. Even after this is "I made continuous efforts to resolve this issue with XXXX" in the "XXXX failed to apply these funds to my account" product category.
Read our methodology — how this data is sourced, computed, and verified.