Total complaints
1
Filed since Thro
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I requested my payment count to date's complaint history from CFPB public records. 1 consumers have filed complaints since Thro. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thro
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I requested my payment count to date's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they were serviced by several loan servicers | 1 |
| State | Complaints |
|---|---|
| but I was informed that this information could not be provided until after the consolidation was completed. | 1 |
| Issue | Complaints |
|---|---|
| my loans were transferred to Nelnet. Between XX/XX/XXXX and XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I requested my payment count to date has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thro, and the most recent logged activity is Throughout, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I requested my payment count to date reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they were serviced by several loan servicers", and the single most common underlying issue is "my loans were transferred to Nelnet. Between XX/XX/XXXX and XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I requested my payment count to date: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I requested my payment count to date has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I requested my payment count to date has a 0% timely response rate to CFPB complaints.
The most common issue reported against I requested my payment count to date is "my loans were transferred to Nelnet. Between XX/XX/XXXX and XXXX" in the "they were serviced by several loan servicers" product category.
Read our methodology — how this data is sourced, computed, and verified.