Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I requested a Loss Mitigation Application Package that was reviewed on XX/XX/XXXX and determined to be complete. During this time's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I requested a Loss Mitigation Application Package that was reviewed on XX/XX/XXXX and determined to be complete. During this time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I applied for forbearance during the COVID pandemic because my total household income was reduced to less than half due to job loss. Before the forbearance time limit was exhausted in XXXX of XXXX | 1 |
| State | Complaints |
|---|---|
| I tried to make payments because the documents were not being received in time and I wanted to avoid foreclosure and keep my home. I spoke with multiple XXXX employees who said that I could not make a payment while applying for a modification | 1 |
| Issue | Complaints |
|---|---|
| and it was received | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I requested a Loss Mitigation Application Package that was reviewed on XX/XX/XXXX and determined to be complete. During this time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX of XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I requested a Loss Mitigation Application Package that was reviewed on XX/XX/XXXX and determined to be complete. During this time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I applied for forbearance during the COVID pandemic because my total household income was reduced to less than half due to job loss. Before the forbearance time limit was exhausted in XXXX of XXXX", and the single most common underlying issue is "and it was received".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I requested a Loss Mitigation Application Package that was reviewed on XX/XX/XXXX and determined to be complete. During this time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I requested a Loss Mitigation Application Package that was reviewed on XX/XX/XXXX and determined to be complete. During this time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I requested a Loss Mitigation Application Package that was reviewed on XX/XX/XXXX and determined to be complete. During this time has a 0% timely response rate to CFPB complaints.
The most common issue reported against I requested a Loss Mitigation Application Package that was reviewed on XX/XX/XXXX and determined to be complete. During this time is "and it was received" in the "I applied for forbearance during the COVID pandemic because my total household income was reduced to less than half due to job loss. Before the forbearance time limit was exhausted in XXXX of XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.