Total complaints
2
Filed since I
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I received a message from XXXX's complaint history from CFPB public records. 2 consumers have filed complaints since I. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since I
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I received a message from XXXX's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it says I have to pay {$1500.00}. On Friday | 1 |
| then | 1 |
| State | Complaints |
|---|---|
| Senior Client Advocate at XXXX XXXX while I was at work with a call back ( XXXX ) XXXX. When I attempted to call her back | 1 |
| a senior account specialist | 1 |
| Issue | Complaints |
|---|---|
| I spoke with XXXX in XXXX. I requested an escalation | 1 |
| the representatives simply ignored my complaint. Then I received a response that my request was untimely because refunds were only possible within 30 days from the mailing of the statement with that charge. ( I was charged {$95.00} on XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I received a message from XXXX has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I, and the most recent logged activity is Now I have, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I received a message from XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it says I have to pay {$1500.00}. On Friday", and the single most common underlying issue is "I spoke with XXXX in XXXX. I requested an escalation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I received a message from XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I received a message from XXXX has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I received a message from XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against I received a message from XXXX is "I spoke with XXXX in XXXX. I requested an escalation" in the "it says I have to pay {$1500.00}. On Friday" product category.
Read our methodology — how this data is sourced, computed, and verified.