Total complaints
1
Filed since Loan
2026 data Public-data reference. official source
I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Loan. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Loan
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX complaint mix by product
- transferred to 1 100.0% – 0% relief
How I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| transferred to Mohela in XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| which is the date I submitted a prior ECF for this employer ( in other words | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| account reflected >120 eligible | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX
I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Loan, and the most recent logged activity is Loans prev, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "transferred to Mohela in XX/XX/XXXX", and the single most common underlying issue is "account reflected >120 eligible".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX have?
I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX respond to complaints on time?
I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX?
The most common issue reported against I received a letter from Mohela stating that I am not eligible for PSLF. The letter stated that I had the same 110 qualifying payments. The same letter listed the end date for my current employer as XX/XX/XXXX is "account reflected >120 eligible" in the "transferred to Mohela in XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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