Total complaints
4
Filed since I se
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows I re-enrolled as soon as the first one expired as I was having some financial issues due to job loss etc and trying to make payments when possible. I explained to the rep the conversation I had as soon as the 1st extension was granted's complaint history from CFPB public records. 4 consumers have filed complaints since I se. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since I se
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I re-enrolled as soon as the first one expired as I was having some financial issues due to job loss etc and trying to make payments when possible. I explained to the rep the conversation I had as soon as the 1st extension was granted's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I quickly responded that I had called back the first of XXXX and had it renewed and was told | 4 |
| State | Complaints |
|---|---|
| he assured me all would be ok and he would go ahead and re-enroll me. I was freaking out and asked had NFCUs negligence of noting my account caused me to get a late charge on my credit. He said no. I said well I am attempting to make payments as I can and he did inform me that the payment for XXXX which I tried to make on XX/XX/XXXX had returned. I said yes I knew that but still wanted to try and make payments even while in this program. To that he stated the following. | 2 |
| he assured me all would be ok and he would go ahead and re-enroll me. I was freaking out and asked had XXXX negligence of noting my account caused me to get a late charge on my credit. He said no. I said well I am attempting to make payments as I can and he did inform me that the payment for XXXX which I tried to make on XX/XX/XXXX had returned. I said yes I knew that but still wanted to try and make payments even while in this program. To that he stated the following. | 2 |
| Issue | Complaints |
|---|---|
| same procedure as my first enrollment. Fast forward | 4 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I re-enrolled as soon as the first one expired as I was having some financial issues due to job loss etc and trying to make payments when possible. I explained to the rep the conversation I had as soon as the 1st extension was granted has accumulated 4 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I se, and the most recent logged activity is I sent XXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I re-enrolled as soon as the first one expired as I was having some financial issues due to job loss etc and trying to make payments when possible. I explained to the rep the conversation I had as soon as the 1st extension was granted reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I quickly responded that I had called back the first of XXXX and had it renewed and was told", and the single most common underlying issue is "same procedure as my first enrollment. Fast forward".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I re-enrolled as soon as the first one expired as I was having some financial issues due to job loss etc and trying to make payments when possible. I explained to the rep the conversation I had as soon as the 1st extension was granted: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I re-enrolled as soon as the first one expired as I was having some financial issues due to job loss etc and trying to make payments when possible. I explained to the rep the conversation I had as soon as the 1st extension was granted has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
I re-enrolled as soon as the first one expired as I was having some financial issues due to job loss etc and trying to make payments when possible. I explained to the rep the conversation I had as soon as the 1st extension was granted has a 0% timely response rate to CFPB complaints.
The most common issue reported against I re-enrolled as soon as the first one expired as I was having some financial issues due to job loss etc and trying to make payments when possible. I explained to the rep the conversation I had as soon as the 1st extension was granted is "same procedure as my first enrollment. Fast forward" in the "I quickly responded that I had called back the first of XXXX and had it renewed and was told" product category.
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