Total complaints
1
Filed since By p
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I only ignored the follow ups because that letter was sent to me from your team. And as I havent taken out a loan since's complaint history from CFPB public records. 1 consumers have filed complaints since By p. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since By p
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I only ignored the follow ups because that letter was sent to me from your team. And as I havent taken out a loan since's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| you will still have the ability to use SoLo and request for another loan. '' XX/XX/XXXX from Me : I can pay it back on the XXXX | 1 |
| State | Complaints |
|---|---|
| I dont understand how it was debited but now its due again? Please clear the late fees and I will return the payment on the XXXX. '' XX/XX/XXXX from Solo : It was not debited at all since there was no payment captured. If there was from your end | 1 |
| Issue | Complaints |
|---|---|
| since I was fully under the belief that I had paid the loan back. Especially because the email I received from you told me to disregard anything about late payments. I've attached it here. XX/XX/XXXX from XXXX : I understand however when you notice there was no debit on your card then the loan has not been paid. Emails were also sent out regarding the loan being delinquent. '' XX/XX/XXXX from XXXX : Emails that I was quite literally told to disregard in the screenshot that I sent you. Like I mentioned | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I only ignored the follow ups because that letter was sent to me from your team. And as I havent taken out a loan since has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to By p, and the most recent logged activity is By paying , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I only ignored the follow ups because that letter was sent to me from your team. And as I havent taken out a loan since reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "you will still have the ability to use SoLo and request for another loan. '' XX/XX/XXXX from Me : I can pay it back on the XXXX", and the single most common underlying issue is "since I was fully under the belief that I had paid the loan back. Especially because the email I received from you told me to disregard anything about late payments. I've attached it here. XX/XX/XXXX from XXXX : I understand however when you notice there was no debit on your card then the loan has not been paid. Emails were also sent out regarding the loan being delinquent. '' XX/XX/XXXX from XXXX : Emails that I was quite literally told to disregard in the screenshot that I sent you. Like I mentioned".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I only ignored the follow ups because that letter was sent to me from your team. And as I havent taken out a loan since: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I only ignored the follow ups because that letter was sent to me from your team. And as I havent taken out a loan since has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I only ignored the follow ups because that letter was sent to me from your team. And as I havent taken out a loan since has a 0% timely response rate to CFPB complaints.
The most common issue reported against I only ignored the follow ups because that letter was sent to me from your team. And as I havent taken out a loan since is "since I was fully under the belief that I had paid the loan back. Especially because the email I received from you told me to disregard anything about late payments. I've attached it here. XX/XX/XXXX from XXXX : I understand however when you notice there was no debit on your card then the loan has not been paid. Emails were also sent out regarding the loan being delinquent. '' XX/XX/XXXX from XXXX : Emails that I was quite literally told to disregard in the screenshot that I sent you. Like I mentioned" in the "you will still have the ability to use SoLo and request for another loan. '' XX/XX/XXXX from Me : I can pay it back on the XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.