Total complaints
1
Filed since Due
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I once again made contact with the claims department. During this conversation I was informed that despite all the information which they made me believe's complaint history from CFPB public records. 1 consumers have filed complaints since Due . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Due
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I once again made contact with the claims department. During this conversation I was informed that despite all the information which they made me believe's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| based on the protocol set-forth by US Bank XXXX XXXX XXXX separate Affidavit of Unauthorized Paper Debit for the two checks we knew were fraudulently utilized to obtain money. Secondly | 1 |
| State | Complaints |
|---|---|
| US Bank informed me that my claim had been denied due to not reporting the incident within 30 days from the mailing of my account statements. In addition | 1 |
| Issue | Complaints |
|---|---|
| on XX/XX/XXXX I received a call that my initial report was ready for pickup and I could either pick a copy up at the station or one could be emailed. Upon picking up the initial report I was told by records that my case will now be assigned to the Financial Crimes Division and additional information will become available as the investigation progresses. According to our initial completed report ( XXXX ) the officers narrative clearly outlines their initial review of the documents | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I once again made contact with the claims department. During this conversation I was informed that despite all the information which they made me believe has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Due , and the most recent logged activity is Due to the, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I once again made contact with the claims department. During this conversation I was informed that despite all the information which they made me believe reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "based on the protocol set-forth by US Bank XXXX XXXX XXXX separate Affidavit of Unauthorized Paper Debit for the two checks we knew were fraudulently utilized to obtain money. Secondly", and the single most common underlying issue is "on XX/XX/XXXX I received a call that my initial report was ready for pickup and I could either pick a copy up at the station or one could be emailed. Upon picking up the initial report I was told by records that my case will now be assigned to the Financial Crimes Division and additional information will become available as the investigation progresses. According to our initial completed report ( XXXX ) the officers narrative clearly outlines their initial review of the documents".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I once again made contact with the claims department. During this conversation I was informed that despite all the information which they made me believe: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I once again made contact with the claims department. During this conversation I was informed that despite all the information which they made me believe has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I once again made contact with the claims department. During this conversation I was informed that despite all the information which they made me believe has a 0% timely response rate to CFPB complaints.
The most common issue reported against I once again made contact with the claims department. During this conversation I was informed that despite all the information which they made me believe is "on XX/XX/XXXX I received a call that my initial report was ready for pickup and I could either pick a copy up at the station or one could be emailed. Upon picking up the initial report I was told by records that my case will now be assigned to the Financial Crimes Division and additional information will become available as the investigation progresses. According to our initial completed report ( XXXX ) the officers narrative clearly outlines their initial review of the documents" in the "based on the protocol set-forth by US Bank XXXX XXXX XXXX separate Affidavit of Unauthorized Paper Debit for the two checks we knew were fraudulently utilized to obtain money. Secondly" product category.
Read our methodology — how this data is sourced, computed, and verified.