Total complaints
1
Filed since I pu
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I now have to file a fraud report because the genius of a US Bank service rep did not do her job. Also's complaint history from CFPB public records. 1 consumers have filed complaints since I pu. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I pu
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I now have to file a fraud report because the genius of a US Bank service rep did not do her job. Also's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I realized something was wrong with the packaging. I tried to use it and was not able to. I realized the card was already compromised | 1 |
| State | Complaints |
|---|---|
| this genius rep did not put in any notes on the account either | 1 |
| Issue | Complaints |
|---|---|
| I received a response from them saying they could not replace the card because funds were used. Now how did this happen on a shut down card is beyond me. Either the rep lied to me and told me she did shut it down on the spot | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I now have to file a fraud report because the genius of a US Bank service rep did not do her job. Also has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I pu, and the most recent logged activity is I purchase, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I now have to file a fraud report because the genius of a US Bank service rep did not do her job. Also reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I realized something was wrong with the packaging. I tried to use it and was not able to. I realized the card was already compromised", and the single most common underlying issue is "I received a response from them saying they could not replace the card because funds were used. Now how did this happen on a shut down card is beyond me. Either the rep lied to me and told me she did shut it down on the spot".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I now have to file a fraud report because the genius of a US Bank service rep did not do her job. Also: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I now have to file a fraud report because the genius of a US Bank service rep did not do her job. Also has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I now have to file a fraud report because the genius of a US Bank service rep did not do her job. Also has a 0% timely response rate to CFPB complaints.
The most common issue reported against I now have to file a fraud report because the genius of a US Bank service rep did not do her job. Also is "I received a response from them saying they could not replace the card because funds were used. Now how did this happen on a shut down card is beyond me. Either the rep lied to me and told me she did shut it down on the spot" in the "I realized something was wrong with the packaging. I tried to use it and was not able to. I realized the card was already compromised" product category.
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