Total complaints
1
Filed since Thre
2026 data Public-data reference. official source
I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service's complaint history from CFPB public records. 1 consumers have filed complaints since Thre. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Thre
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service complaint mix by product
- I received 1 100.0% – 0% relief
How I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received another statement for {$580.00}. As always | 1 |
Top States
| State | Complaints |
|---|---|
| I waited to speak with a representative regarding my account. The representative told me that there was a balance of approximately {$1200.00} on my account due to requesting a refund. I was shocked! I explained to the representative that the refund was due to overpayment. She then stated that I had charges and that I owed Citibank {$1200.00}. Immediately after speaking with the representative | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I noticed that the fraudulent pharmaceutical charge in the amount of {$79.00} that was supposedly had been rectified months ago by Citibank appeared again on the statement | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service
I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thre, and the most recent logged activity is Three days, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received another statement for {$580.00}. As always", and the single most common underlying issue is "I noticed that the fraudulent pharmaceutical charge in the amount of {$79.00} that was supposedly had been rectified months ago by Citibank appeared again on the statement".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service have?
I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service respond to complaints on time?
I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service?
The most common issue reported against I NEVER leave balances on my account. I always paid in full. There was never a revolving balance. After hearing the automated service is "I noticed that the fraudulent pharmaceutical charge in the amount of {$79.00} that was supposedly had been rectified months ago by Citibank appeared again on the statement" in the "I received another statement for {$580.00}. As always" product category.
Read our methodology — how this data is sourced, computed, and verified.
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