Total complaints
1
Filed since Comp
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I never got this option. I am in hopes that you can help me rectify this and maybe stop this collector from using this very unethical tactic. This should not have ever happened's complaint history from CFPB public records. 1 consumers have filed complaints since Comp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Comp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I never got this option. I am in hopes that you can help me rectify this and maybe stop this collector from using this very unethical tactic. This should not have ever happened's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was not ever given a phone call or anything in writing. When I did contact this company after the collection just appeared on my credit reports the representative I spoke to told me I would receive a letter by Thursday XX/XX/19 which I didnt receive and I then called them about it again on Friday XX/XX/19 and they finally did send me the letter which I am now sending to you that would show they never made any contact with me and that they would be removing ( deleting ) from my credit reports for this reason. ( It is still on my credit reports at this time ) This company has violated the fair debt collections act ( 809 | 1 |
| State | Complaints |
|---|---|
| it should not have ever been placed against my credit reports before I was given an opportunity to acknowledge it so I feel it needs to be removed immediately.,,Capio Partners | 1 |
| Issue | Complaints |
|---|---|
| this law plainly states the collection agency has 5 days after they acquire the debt to make contact with me at which time they must then send a written notice per usps mail to me and then I have 30 days from that point to respond to the letter the collector sends me to either dispute or pay the debt | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I never got this option. I am in hopes that you can help me rectify this and maybe stop this collector from using this very unethical tactic. This should not have ever happened has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Complaint , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I never got this option. I am in hopes that you can help me rectify this and maybe stop this collector from using this very unethical tactic. This should not have ever happened reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was not ever given a phone call or anything in writing. When I did contact this company after the collection just appeared on my credit reports the representative I spoke to told me I would receive a letter by Thursday XX/XX/19 which I didnt receive and I then called them about it again on Friday XX/XX/19 and they finally did send me the letter which I am now sending to you that would show they never made any contact with me and that they would be removing ( deleting ) from my credit reports for this reason. ( It is still on my credit reports at this time ) This company has violated the fair debt collections act ( 809", and the single most common underlying issue is "this law plainly states the collection agency has 5 days after they acquire the debt to make contact with me at which time they must then send a written notice per usps mail to me and then I have 30 days from that point to respond to the letter the collector sends me to either dispute or pay the debt".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I never got this option. I am in hopes that you can help me rectify this and maybe stop this collector from using this very unethical tactic. This should not have ever happened: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I never got this option. I am in hopes that you can help me rectify this and maybe stop this collector from using this very unethical tactic. This should not have ever happened has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I never got this option. I am in hopes that you can help me rectify this and maybe stop this collector from using this very unethical tactic. This should not have ever happened has a 0% timely response rate to CFPB complaints.
The most common issue reported against I never got this option. I am in hopes that you can help me rectify this and maybe stop this collector from using this very unethical tactic. This should not have ever happened is "this law plainly states the collection agency has 5 days after they acquire the debt to make contact with me at which time they must then send a written notice per usps mail to me and then I have 30 days from that point to respond to the letter the collector sends me to either dispute or pay the debt" in the "I was not ever given a phone call or anything in writing. When I did contact this company after the collection just appeared on my credit reports the representative I spoke to told me I would receive a letter by Thursday XX/XX/19 which I didnt receive and I then called them about it again on Friday XX/XX/19 and they finally did send me the letter which I am now sending to you that would show they never made any contact with me and that they would be removing ( deleting ) from my credit reports for this reason. ( It is still on my credit reports at this time ) This company has violated the fair debt collections act ( 809" product category.
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