Total complaints
1
Filed since I re
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I never got anything alerting me to the overdue payment. If I had's complaint history from CFPB public records. 1 consumers have filed complaints since I re. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I re
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I never got anything alerting me to the overdue payment. If I had's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I managed to access my account via the browser on my phone and attempted to schedule my payment for the month. It appeared to have worked | 1 |
| State | Complaints |
|---|---|
| I could have at least addressed it before it was over XXXX days late and impacting my credit. So | 1 |
| Issue | Complaints |
|---|---|
| and it was due to my Pennymac account being | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I never got anything alerting me to the overdue payment. If I had has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I re, and the most recent logged activity is I resorted, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I never got anything alerting me to the overdue payment. If I had reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I managed to access my account via the browser on my phone and attempted to schedule my payment for the month. It appeared to have worked", and the single most common underlying issue is "and it was due to my Pennymac account being".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I never got anything alerting me to the overdue payment. If I had: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I never got anything alerting me to the overdue payment. If I had has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I never got anything alerting me to the overdue payment. If I had has a 0% timely response rate to CFPB complaints.
The most common issue reported against I never got anything alerting me to the overdue payment. If I had is "and it was due to my Pennymac account being" in the "I managed to access my account via the browser on my phone and attempted to schedule my payment for the month. It appeared to have worked" product category.
Read our methodology — how this data is sourced, computed, and verified.