Total complaints
2
Filed since Thes
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I never got an explanation on why were these requests not being processed's complaint history from CFPB public records. 2 consumers have filed complaints since Thes. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Thes
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I never got an explanation on why were these requests not being processed's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and I had to incur in all the associated costs | 2 |
| State | Complaints |
|---|---|
| especially considering that my request for the refund to be sent to an office in XXXX had already been approved once. | 1 |
| especially considering that my request for the refund to be sent to an office in XXXX had already been approved once.,,MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC,,XXXXX,,Consent provided,Web,2021-08-01,Closed with monetary relief,Yes,N/A,4592631 | 1 |
| Issue | Complaints |
|---|---|
| which became more severe after the pandemic hit. At some point | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I never got an explanation on why were these requests not being processed has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thes, and the most recent logged activity is These two , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I never got an explanation on why were these requests not being processed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I had to incur in all the associated costs", and the single most common underlying issue is "which became more severe after the pandemic hit. At some point".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I never got an explanation on why were these requests not being processed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I never got an explanation on why were these requests not being processed has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I never got an explanation on why were these requests not being processed has a 0% timely response rate to CFPB complaints.
The most common issue reported against I never got an explanation on why were these requests not being processed is "which became more severe after the pandemic hit. At some point" in the "and I had to incur in all the associated costs" product category.
Read our methodology — how this data is sourced, computed, and verified.