Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I made a payment of {$1000.00} towards my balance over the phone.'s complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I made a payment of {$1000.00} towards my balance over the phone.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| saying that the {$5.00} payment did go through and that they were still working on my request but because Bilt had their own team | 1 |
| Issue | Complaints |
|---|---|
| but they could retroactively go back and correct things '' if the investigation came back and Wells Fargo was at fault. I told her that I didn't think that was right as I have clearly been trying to pay on my account but the app had previously kept refusing my payments. I also told her that I have worked very hard on my credit and that I had not been late on a payment in over 10 years as evidence of my credit report. She said I could call and make a payment over the phone | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I made a payment of {$1000.00} towards my balance over the phone. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I made a payment of {$1000.00} towards my balance over the phone. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "saying that the {$5.00} payment did go through and that they were still working on my request but because Bilt had their own team", and the single most common underlying issue is "but they could retroactively go back and correct things '' if the investigation came back and Wells Fargo was at fault. I told her that I didn't think that was right as I have clearly been trying to pay on my account but the app had previously kept refusing my payments. I also told her that I have worked very hard on my credit and that I had not been late on a payment in over 10 years as evidence of my credit report. She said I could call and make a payment over the phone".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I made a payment of {$1000.00} towards my balance over the phone.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I made a payment of {$1000.00} towards my balance over the phone. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I made a payment of {$1000.00} towards my balance over the phone. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I made a payment of {$1000.00} towards my balance over the phone. is "but they could retroactively go back and correct things '' if the investigation came back and Wells Fargo was at fault. I told her that I didn't think that was right as I have clearly been trying to pay on my account but the app had previously kept refusing my payments. I also told her that I have worked very hard on my credit and that I had not been late on a payment in over 10 years as evidence of my credit report. She said I could call and make a payment over the phone" in the "saying that the {$5.00} payment did go through and that they were still working on my request but because Bilt had their own team" product category.
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