I'm able to check my account activity of Fay Servicing and it states on XX/XX/XXXX I was approved some type of assistance

What the CFPB Record Shows About I'm able to check my account activity of Fay Servicing and it states on XX/XX/XXXX I was approved some type of assistance

I'm able to check my account activity of Fay Servicing and it states on XX/XX/XXXX I was approved some type of assistance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Movi, and the most recent logged activity is Moving to , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I'm able to check my account activity of Fay Servicing and it states on XX/XX/XXXX I was approved some type of assistance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX and end XX/XX/XXXX. The payment amount were to be {$1200.00} every month for three months. I called in and verbally agreed to it as no paperwork needed to be signed. I decided to send my payments in bi weekly ( That worked best for me ) later to hear from my account XXXX Mr. XXXX XXXX that since I was making bi weekly payments I must couldn't afford the payments. What an insult to me to judge what I could or not afford ( The phone call be pulled and listened to ). Any way I made payments over the phone on XX/XX/XXXX I paid {$1200.00} full payment. XX/XX/XXXX {$620.00} XX/XX/XXXX {$610.00} XX/XX/XXXX {$610.00} and final payment XX/XX/XXXX {$610.00}. On XX/XX/XXXX I called in to Fay Servicing to make them aware my bank returned the check and it was a bank error and can I pay right now since I'm on the phone or can the check be sent through it again. I was told NO and that I must couldnt afford the payments and why was I making bi weekly payments. I quote from my account manger that I must didnt have enough funds in my account and to send in proof I had the money '' First", and the single most common underlying issue is "this last payment made XX/XX/XXXX was an bank error and the bank will not issue anything to prove this that I can turn in to Fay serving. The bank just apologized and waived my NSF. I can not get anything from my bank and Fay Servicing will not accept my last payment. Now".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I'm able to check my account activity of Fay Servicing and it states on XX/XX/XXXX I was approved some type of assistance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.