2026 data Public-data reference. official source

I have the right to the same processes as XXXX allowed me

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows I have the right to the same processes as XXXX allowed me's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since

Total complaints

1

Filed since The

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

I have the right to the same processes as XXXX allowed me complaint mix by product

Total complaints: 1

I have the right to the same processes as XXXX allowed me complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). when I: 1 complaints (100.0%), resolution 0.0% when I 100.0%
  • when I 1 100.0% 0% relief

How I have the right to the same processes as XXXX allowed me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
when I have provided documentation that I was on a 24 month spread out plan. The letter they referenced for the 12 months is a general automated letter that I receive after each escrow evaluation from XXXX. In this case 1

Top States

State Complaints
not new rules with a percentage that XXXX XXXX has that is obviously different that what I have been allowed with my previous lender. I will continue to fight for my right to have 24 month spread out as I was with XXXX even if I have to take this to court and present proof of this. I am not willing to refinance. I want the same option I had before coming to XXXX XXXX. I am just now getting caught up with my finances after this new home purchase and can not afford this new rule XXXX XXXX has that XXXX didn't have.,Company believes it acted appropriately as authorized by contract or law,Shellpoint Partners 1

Top Issues

Issue Complaints
then a follow up letter showing the 24 month granted by XXXX. Prior to the transfer 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About I have the right to the same processes as XXXX allowed me

I have the right to the same processes as XXXX allowed me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The compan, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I have the right to the same processes as XXXX allowed me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when I have provided documentation that I was on a 24 month spread out plan. The letter they referenced for the 12 months is a general automated letter that I receive after each escrow evaluation from XXXX. In this case", and the single most common underlying issue is "then a follow up letter showing the 24 month granted by XXXX. Prior to the transfer".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have the right to the same processes as XXXX allowed me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does I have the right to the same processes as XXXX allowed me have?

I have the right to the same processes as XXXX allowed me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does I have the right to the same processes as XXXX allowed me respond to complaints on time?

I have the right to the same processes as XXXX allowed me has a 0% timely response rate to CFPB complaints.

What is the most common complaint about I have the right to the same processes as XXXX allowed me?

The most common issue reported against I have the right to the same processes as XXXX allowed me is "then a follow up letter showing the 24 month granted by XXXX. Prior to the transfer" in the "when I have provided documentation that I was on a 24 month spread out plan. The letter they referenced for the 12 months is a general automated letter that I receive after each escrow evaluation from XXXX. In this case" product category.

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