I have reported this to the XXXX to let them know that the Bank of America is not following guidelines for crediting me back for fraudulent charges on my account due to theft. The bank sent me a new card with the same activated conditions. The 2nd replacement card was active and ready to use upon receipt. No security or verification was added to the 2nd CC card the bank sent. Then after I opened the new account and set up the BoA app.

What the CFPB Record Shows About I have reported this to the XXXX to let them know that the Bank of America is not following guidelines for crediting me back for fraudulent charges on my account due to theft. The bank sent me a new card with the same activated conditions. The 2nd replacement card was active and ready to use upon receipt. No security or verification was added to the 2nd CC card the bank sent. Then after I opened the new account and set up the BoA app.

I have reported this to the XXXX to let them know that the Bank of America is not following guidelines for crediting me back for fraudulent charges on my account due to theft. The bank sent me a new card with the same activated conditions. The 2nd replacement card was active and ready to use upon receipt. No security or verification was added to the 2nd CC card the bank sent. Then after I opened the new account and set up the BoA app. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The card w, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I have reported this to the XXXX to let them know that the Bank of America is not following guidelines for crediting me back for fraudulent charges on my account due to theft. The bank sent me a new card with the same activated conditions. The 2nd replacement card was active and ready to use upon receipt. No security or verification was added to the 2nd CC card the bank sent. Then after I opened the new account and set up the BoA app. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "which I did not know about or agree to. I have filed a claim with the FTC report XXXX. In addition".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have reported this to the XXXX to let them know that the Bank of America is not following guidelines for crediting me back for fraudulent charges on my account due to theft. The bank sent me a new card with the same activated conditions. The 2nd replacement card was active and ready to use upon receipt. No security or verification was added to the 2nd CC card the bank sent. Then after I opened the new account and set up the BoA app.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.