Total complaints
1
Filed since Init
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have paid {$610.00} since I received the card in XXXX XXXX. My balance is currently {$850.00}. 18 months later my balance is nearly the same.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,850XX,,Consent provided,Web,2016-07-29,Closed with monetary relief,Yes,No,2038278's complaint history from CFPB public records. 1 consumers have filed complaints since Init. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Init
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I have paid {$610.00} since I received the card in XXXX XXXX. My balance is currently {$850.00}. 18 months later my balance is nearly the same.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,850XX,,Consent provided,Web,2016-07-29,Closed with monetary relief,Yes,No,2038278's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| then was turned over to Syncrony Bank in XXXX or XXXX XXXX. Getting in touch with management is impossible and these people are unforgiving with high penalty fees | 1 |
| Issue | Complaints |
|---|---|
| and try to extend it so I can pay the principal balance on the XXXX of XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I have paid {$610.00} since I received the card in XXXX XXXX. My balance is currently {$850.00}. 18 months later my balance is nearly the same.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,850XX,,Consent provided,Web,2016-07-29,Closed with monetary relief,Yes,No,2038278 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Init, and the most recent logged activity is Initially , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have paid {$610.00} since I received the card in XXXX XXXX. My balance is currently {$850.00}. 18 months later my balance is nearly the same.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,850XX,,Consent provided,Web,2016-07-29,Closed with monetary relief,Yes,No,2038278 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "then was turned over to Syncrony Bank in XXXX or XXXX XXXX. Getting in touch with management is impossible and these people are unforgiving with high penalty fees", and the single most common underlying issue is "and try to extend it so I can pay the principal balance on the XXXX of XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have paid {$610.00} since I received the card in XXXX XXXX. My balance is currently {$850.00}. 18 months later my balance is nearly the same.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,850XX,,Consent provided,Web,2016-07-29,Closed with monetary relief,Yes,No,2038278: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I have paid {$610.00} since I received the card in XXXX XXXX. My balance is currently {$850.00}. 18 months later my balance is nearly the same.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,850XX,,Consent provided,Web,2016-07-29,Closed with monetary relief,Yes,No,2038278 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I have paid {$610.00} since I received the card in XXXX XXXX. My balance is currently {$850.00}. 18 months later my balance is nearly the same.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,850XX,,Consent provided,Web,2016-07-29,Closed with monetary relief,Yes,No,2038278 has a 0% timely response rate to CFPB complaints.
The most common issue reported against I have paid {$610.00} since I received the card in XXXX XXXX. My balance is currently {$850.00}. 18 months later my balance is nearly the same.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,850XX,,Consent provided,Web,2016-07-29,Closed with monetary relief,Yes,No,2038278 is "and try to extend it so I can pay the principal balance on the XXXX of XXXX" in the "then was turned over to Syncrony Bank in XXXX or XXXX XXXX. Getting in touch with management is impossible and these people are unforgiving with high penalty fees" product category.
Read our methodology — how this data is sourced, computed, and verified.