Total complaints
1
Filed since So
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have paid 100 % of payments on time. The card with the XXXX limit had a balance due of {$3400.00} which put me at XXXX % use of this card's complaint history from CFPB public records. 1 consumers have filed complaints since So. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I have paid 100 % of payments on time. The card with the XXXX limit had a balance due of {$3400.00} which put me at XXXX % use of this card's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I took XXXX of the credit cards with me which had XXXX balance on them. I used XXXX of them XXXX occasions and then the card was declined. This card had {$6500.00} credit limit | 1 |
| State | Complaints |
|---|---|
| and the card with the {$6500.00} credit limit lowered to {$1000.00} caused me to be over the limit and now I'm at XXXX % over. This has caused my credit worthiness to drop greatly and my credit score. This caused me emotional stress and put me into a disturbance mood. I hate this has affected me so much | 1 |
| Issue | Complaints |
|---|---|
| and I was over the limit which I did not know at the time I was on the XXXX XXXX No phone service while out to XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I have paid 100 % of payments on time. The card with the XXXX limit had a balance due of {$3400.00} which put me at XXXX % use of this card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have paid 100 % of payments on time. The card with the XXXX limit had a balance due of {$3400.00} which put me at XXXX % use of this card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I took XXXX of the credit cards with me which had XXXX balance on them. I used XXXX of them XXXX occasions and then the card was declined. This card had {$6500.00} credit limit", and the single most common underlying issue is "and I was over the limit which I did not know at the time I was on the XXXX XXXX No phone service while out to XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have paid 100 % of payments on time. The card with the XXXX limit had a balance due of {$3400.00} which put me at XXXX % use of this card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I have paid 100 % of payments on time. The card with the XXXX limit had a balance due of {$3400.00} which put me at XXXX % use of this card has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I have paid 100 % of payments on time. The card with the XXXX limit had a balance due of {$3400.00} which put me at XXXX % use of this card has a 0% timely response rate to CFPB complaints.
The most common issue reported against I have paid 100 % of payments on time. The card with the XXXX limit had a balance due of {$3400.00} which put me at XXXX % use of this card is "and I was over the limit which I did not know at the time I was on the XXXX XXXX No phone service while out to XXXX" in the "I took XXXX of the credit cards with me which had XXXX balance on them. I used XXXX of them XXXX occasions and then the card was declined. This card had {$6500.00} credit limit" product category.
Read our methodology — how this data is sourced, computed, and verified.