Total complaints
1
Filed since I di
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have not received ANY correspondence from XXXX via mail and it is very unlikely that the mail courier is the issue when I dont have problems receiving mail from any other credit card company. I called again on XX/XX/XXXX because I have not received ANY mail correspondence. Ive verified that my address is correct at least XXXX times. No one is taking this seriously. The customer service representative let me know that my dispute could not be reopened because it was past XXXX days. My argument is that I was not given the opportunity to respond to the initial dispute because I am not receiving mail from XXXX and still havent received XXXX piece of mail til this day. Again's complaint history from CFPB public records. 1 consumers have filed complaints since I di. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I di
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I have not received ANY correspondence from XXXX via mail and it is very unlikely that the mail courier is the issue when I dont have problems receiving mail from any other credit card company. I called again on XX/XX/XXXX because I have not received ANY mail correspondence. Ive verified that my address is correct at least XXXX times. No one is taking this seriously. The customer service representative let me know that my dispute could not be reopened because it was past XXXX days. My argument is that I was not given the opportunity to respond to the initial dispute because I am not receiving mail from XXXX and still havent received XXXX piece of mail til this day. Again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and a representative told me that they issued a decision back in XXXX. I never received anything in the mail and explained that I dont have trouble receiving mail where I live. I asked how I could escalate the fact that I am not receiving mail correspondence from them to which the representative said that I can ask for updates with their app chat function. I would have appreciated the opportunity to submit a statement and pictures of the condition of the vehicle upon return. The representative that I spoke with on XX/XX/XXXX said that she reopened the case for me. Additionally | 1 |
| State | Complaints |
|---|---|
| I have no problem receiving mail from ANY other company. | 1 |
| Issue | Complaints |
|---|---|
| the company responded that they sent the documentation that I provided over to their dispute resolution team. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I have not received ANY correspondence from XXXX via mail and it is very unlikely that the mail courier is the issue when I dont have problems receiving mail from any other credit card company. I called again on XX/XX/XXXX because I have not received ANY mail correspondence. Ive verified that my address is correct at least XXXX times. No one is taking this seriously. The customer service representative let me know that my dispute could not be reopened because it was past XXXX days. My argument is that I was not given the opportunity to respond to the initial dispute because I am not receiving mail from XXXX and still havent received XXXX piece of mail til this day. Again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I di, and the most recent logged activity is I disputed, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have not received ANY correspondence from XXXX via mail and it is very unlikely that the mail courier is the issue when I dont have problems receiving mail from any other credit card company. I called again on XX/XX/XXXX because I have not received ANY mail correspondence. Ive verified that my address is correct at least XXXX times. No one is taking this seriously. The customer service representative let me know that my dispute could not be reopened because it was past XXXX days. My argument is that I was not given the opportunity to respond to the initial dispute because I am not receiving mail from XXXX and still havent received XXXX piece of mail til this day. Again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and a representative told me that they issued a decision back in XXXX. I never received anything in the mail and explained that I dont have trouble receiving mail where I live. I asked how I could escalate the fact that I am not receiving mail correspondence from them to which the representative said that I can ask for updates with their app chat function. I would have appreciated the opportunity to submit a statement and pictures of the condition of the vehicle upon return. The representative that I spoke with on XX/XX/XXXX said that she reopened the case for me. Additionally", and the single most common underlying issue is "the company responded that they sent the documentation that I provided over to their dispute resolution team. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have not received ANY correspondence from XXXX via mail and it is very unlikely that the mail courier is the issue when I dont have problems receiving mail from any other credit card company. I called again on XX/XX/XXXX because I have not received ANY mail correspondence. Ive verified that my address is correct at least XXXX times. No one is taking this seriously. The customer service representative let me know that my dispute could not be reopened because it was past XXXX days. My argument is that I was not given the opportunity to respond to the initial dispute because I am not receiving mail from XXXX and still havent received XXXX piece of mail til this day. Again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I have not received ANY correspondence from XXXX via mail and it is very unlikely that the mail courier is the issue when I dont have problems receiving mail from any other credit card company. I called again on XX/XX/XXXX because I have not received ANY mail correspondence. Ive verified that my address is correct at least XXXX times. No one is taking this seriously. The customer service representative let me know that my dispute could not be reopened because it was past XXXX days. My argument is that I was not given the opportunity to respond to the initial dispute because I am not receiving mail from XXXX and still havent received XXXX piece of mail til this day. Again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I have not received ANY correspondence from XXXX via mail and it is very unlikely that the mail courier is the issue when I dont have problems receiving mail from any other credit card company. I called again on XX/XX/XXXX because I have not received ANY mail correspondence. Ive verified that my address is correct at least XXXX times. No one is taking this seriously. The customer service representative let me know that my dispute could not be reopened because it was past XXXX days. My argument is that I was not given the opportunity to respond to the initial dispute because I am not receiving mail from XXXX and still havent received XXXX piece of mail til this day. Again has a 0% timely response rate to CFPB complaints.
The most common issue reported against I have not received ANY correspondence from XXXX via mail and it is very unlikely that the mail courier is the issue when I dont have problems receiving mail from any other credit card company. I called again on XX/XX/XXXX because I have not received ANY mail correspondence. Ive verified that my address is correct at least XXXX times. No one is taking this seriously. The customer service representative let me know that my dispute could not be reopened because it was past XXXX days. My argument is that I was not given the opportunity to respond to the initial dispute because I am not receiving mail from XXXX and still havent received XXXX piece of mail til this day. Again is "the company responded that they sent the documentation that I provided over to their dispute resolution team. However" in the "and a representative told me that they issued a decision back in XXXX. I never received anything in the mail and explained that I dont have trouble receiving mail where I live. I asked how I could escalate the fact that I am not receiving mail correspondence from them to which the representative said that I can ask for updates with their app chat function. I would have appreciated the opportunity to submit a statement and pictures of the condition of the vehicle upon return. The representative that I spoke with on XX/XX/XXXX said that she reopened the case for me. Additionally" product category.
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