Total complaints
1
Filed since My n
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have not only this stress that's been going on for months but now I have no options to help me when I need it because this mess has penalized me when I have been doing everything I can to get XXXX XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since My n. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My n
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I have not only this stress that's been going on for months but now I have no options to help me when I need it because this mess has penalized me when I have been doing everything I can to get XXXX XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| managed by XXXX XXXX XXXX XXXX. XXXX XXXX XXXXXXXX then claimed that they received the funds but they need the XXXX record from XXXX XXXX XXXX in order to make my payments. I have called and requested this and XXXX XXXX XXXX sent XXXX requests for this record and still claim that XXXX XXXX XXXX has not responded. Meanwhile I am the one stuck in the middle and have tried to get everything needed but nothing has been done and no payments have been made! In XXXX a lady from Flagstar said that she would put me on a 3 month forbearance to allow more time for this to get straightened out when I told her that I had to start making payments in XXXX | 1 |
| State | Complaints |
|---|---|
| Flagstar and XXXX XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| being laid off after only working for a few weeks and I am being told that I have my forbearance time period is over and I can not get an extension and that will offer me a deferral and bring my account current | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I have not only this stress that's been going on for months but now I have no options to help me when I need it because this mess has penalized me when I have been doing everything I can to get XXXX XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My n, and the most recent logged activity is My new ser, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have not only this stress that's been going on for months but now I have no options to help me when I need it because this mess has penalized me when I have been doing everything I can to get XXXX XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "managed by XXXX XXXX XXXX XXXX. XXXX XXXX XXXXXXXX then claimed that they received the funds but they need the XXXX record from XXXX XXXX XXXX in order to make my payments. I have called and requested this and XXXX XXXX XXXX sent XXXX requests for this record and still claim that XXXX XXXX XXXX has not responded. Meanwhile I am the one stuck in the middle and have tried to get everything needed but nothing has been done and no payments have been made! In XXXX a lady from Flagstar said that she would put me on a 3 month forbearance to allow more time for this to get straightened out when I told her that I had to start making payments in XXXX", and the single most common underlying issue is "being laid off after only working for a few weeks and I am being told that I have my forbearance time period is over and I can not get an extension and that will offer me a deferral and bring my account current".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have not only this stress that's been going on for months but now I have no options to help me when I need it because this mess has penalized me when I have been doing everything I can to get XXXX XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I have not only this stress that's been going on for months but now I have no options to help me when I need it because this mess has penalized me when I have been doing everything I can to get XXXX XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I have not only this stress that's been going on for months but now I have no options to help me when I need it because this mess has penalized me when I have been doing everything I can to get XXXX XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against I have not only this stress that's been going on for months but now I have no options to help me when I need it because this mess has penalized me when I have been doing everything I can to get XXXX XXXX XXXX is "being laid off after only working for a few weeks and I am being told that I have my forbearance time period is over and I can not get an extension and that will offer me a deferral and bring my account current" in the "managed by XXXX XXXX XXXX XXXX. XXXX XXXX XXXXXXXX then claimed that they received the funds but they need the XXXX record from XXXX XXXX XXXX in order to make my payments. I have called and requested this and XXXX XXXX XXXX sent XXXX requests for this record and still claim that XXXX XXXX XXXX has not responded. Meanwhile I am the one stuck in the middle and have tried to get everything needed but nothing has been done and no payments have been made! In XXXX a lady from Flagstar said that she would put me on a 3 month forbearance to allow more time for this to get straightened out when I told her that I had to start making payments in XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.