Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have not been credited with more of the payments going to principal rather than interest because of the consistently early payments each month since repayment on the loan began.'s complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I have not been credited with more of the payments going to principal rather than interest because of the consistently early payments each month since repayment on the loan began.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/2019 | 1 |
| Issue | Complaints |
|---|---|
| then paying the mortgage through an internal transfer from the PenFed share account to the mortgage account. This is because a direct electronic transfer between these two institutions directly to the mortgage account does not work from the PenFed side and hardly worked when I first tried to transfer payments from my XXXX XXXX account. XXXX A second person on these joint accounts filed a CFPB complaint recently about problems at XXXX XXXX when we tried to transfer the money from XXXX XXXX to PenFed. ) I need to be credited with all 3 payments made before my mortgage loan went into repayment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I have not been credited with more of the payments going to principal rather than interest because of the consistently early payments each month since repayment on the loan began. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This month, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have not been credited with more of the payments going to principal rather than interest because of the consistently early payments each month since repayment on the loan began. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/2019", and the single most common underlying issue is "then paying the mortgage through an internal transfer from the PenFed share account to the mortgage account. This is because a direct electronic transfer between these two institutions directly to the mortgage account does not work from the PenFed side and hardly worked when I first tried to transfer payments from my XXXX XXXX account. XXXX A second person on these joint accounts filed a CFPB complaint recently about problems at XXXX XXXX when we tried to transfer the money from XXXX XXXX to PenFed. ) I need to be credited with all 3 payments made before my mortgage loan went into repayment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have not been credited with more of the payments going to principal rather than interest because of the consistently early payments each month since repayment on the loan began.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I have not been credited with more of the payments going to principal rather than interest because of the consistently early payments each month since repayment on the loan began. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I have not been credited with more of the payments going to principal rather than interest because of the consistently early payments each month since repayment on the loan began. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I have not been credited with more of the payments going to principal rather than interest because of the consistently early payments each month since repayment on the loan began. is "then paying the mortgage through an internal transfer from the PenFed share account to the mortgage account. This is because a direct electronic transfer between these two institutions directly to the mortgage account does not work from the PenFed side and hardly worked when I first tried to transfer payments from my XXXX XXXX account. XXXX A second person on these joint accounts filed a CFPB complaint recently about problems at XXXX XXXX when we tried to transfer the money from XXXX XXXX to PenFed. ) I need to be credited with all 3 payments made before my mortgage loan went into repayment" in the "XX/XX/2019" product category.
Read our methodology — how this data is sourced, computed, and verified.