Total complaints
1
Filed since Okay
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have complied with their bogus requests's complaint history from CFPB public records. 1 consumers have filed complaints since Okay. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Okay
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I have complied with their bogus requests's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| so I contact my Chase private client banker '' XXXX who requests I give her 48 hours to look into it. Days later XXXX emails me back advising she was able to locate the transaction but is has no explanation for the ACH payment failure. | 1 |
| State | Complaints |
|---|---|
| I have done my part and the money is in the account | 1 |
| Issue | Complaints |
|---|---|
| and he would contact me within the next few days. Days later the branch manager called and said he also looked into the ACH payment and did not know why it failed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I have complied with their bogus requests has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Okay, and the most recent logged activity is Okay fine, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have complied with their bogus requests reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so I contact my Chase private client banker '' XXXX who requests I give her 48 hours to look into it. Days later XXXX emails me back advising she was able to locate the transaction but is has no explanation for the ACH payment failure.", and the single most common underlying issue is "and he would contact me within the next few days. Days later the branch manager called and said he also looked into the ACH payment and did not know why it failed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have complied with their bogus requests: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I have complied with their bogus requests has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I have complied with their bogus requests has a 0% timely response rate to CFPB complaints.
The most common issue reported against I have complied with their bogus requests is "and he would contact me within the next few days. Days later the branch manager called and said he also looked into the ACH payment and did not know why it failed" in the "so I contact my Chase private client banker '' XXXX who requests I give her 48 hours to look into it. Days later XXXX emails me back advising she was able to locate the transaction but is has no explanation for the ACH payment failure." product category.
Read our methodology — how this data is sourced, computed, and verified.