Total complaints
1
Filed since On X
2026 data Public-data reference. official source
I have been disconnected
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have been disconnected's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I have been disconnected complaint mix by product
- was told 1 100.0% – 0% relief
How I have been disconnected's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| was told I would get a call back. Did not get a call back. On XX/XX/2022 I went to the branch on XXXX XXXXXXXX XXXX XXXXXXXX XXXX and spoke with XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| I have waited on hold for up to 2 hours at a time. When I go to the branch I sit at a desk and the same issues occur while on the bank land line and I am still the person doing all of the work to try to obtain information regarding my lost funds. I have all documented transactions and balances and documentation to PROVE all of what I am stating here.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the fraudulent accounts should have been closed at the time that it was determined that they were fraudulent | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I have been disconnected
I have been disconnected has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have been disconnected reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "was told I would get a call back. Did not get a call back. On XX/XX/2022 I went to the branch on XXXX XXXXXXXX XXXX XXXXXXXX XXXX and spoke with XXXX XXXX", and the single most common underlying issue is "the fraudulent accounts should have been closed at the time that it was determined that they were fraudulent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have been disconnected: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I have been disconnected have?
I have been disconnected has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I have been disconnected respond to complaints on time?
I have been disconnected has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I have been disconnected?
The most common issue reported against I have been disconnected is "the fraudulent accounts should have been closed at the time that it was determined that they were fraudulent" in the "was told I would get a call back. Did not get a call back. On XX/XX/2022 I went to the branch on XXXX XXXXXXXX XXXX XXXXXXXX XXXX and spoke with XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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