Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have become disabled as a XXXX XXXX. I requested that Navy Federal Credit Union cancel the debt and forgive it under the ACT. Navy Federal Credit Union refused. It appears that Navy Federal Credit Union is denying my right to have the Mortgage Debt forgiven as XXXX intended under the ACT. Such is Unfair Debt practices. Navy Federal Credit Union failed to disclose this as an option in its correspondence concerning XXXX XXXX. Navy Federal Credit Union engaged in unfair trade practices in the interstate commerce of banking. See CFPBXXXX's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I have become disabled as a XXXX XXXX. I requested that Navy Federal Credit Union cancel the debt and forgive it under the ACT. Navy Federal Credit Union refused. It appears that Navy Federal Credit Union is denying my right to have the Mortgage Debt forgiven as XXXX intended under the ACT. Such is Unfair Debt practices. Navy Federal Credit Union failed to disclose this as an option in its correspondence concerning XXXX XXXX. Navy Federal Credit Union engaged in unfair trade practices in the interstate commerce of banking. See CFPBXXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| thereby causing harm to me and stealing my property. See CFPBXXXX | 1 |
| State | Complaints |
|---|---|
| XXXX | 1 |
| Issue | Complaints |
|---|---|
| Navy Federal Credit Union has my valuable consideration in the Loan Application and NFCU has the mortgage note | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I have become disabled as a XXXX XXXX. I requested that Navy Federal Credit Union cancel the debt and forgive it under the ACT. Navy Federal Credit Union refused. It appears that Navy Federal Credit Union is denying my right to have the Mortgage Debt forgiven as XXXX intended under the ACT. Such is Unfair Debt practices. Navy Federal Credit Union failed to disclose this as an option in its correspondence concerning XXXX XXXX. Navy Federal Credit Union engaged in unfair trade practices in the interstate commerce of banking. See CFPBXXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The cancel, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have become disabled as a XXXX XXXX. I requested that Navy Federal Credit Union cancel the debt and forgive it under the ACT. Navy Federal Credit Union refused. It appears that Navy Federal Credit Union is denying my right to have the Mortgage Debt forgiven as XXXX intended under the ACT. Such is Unfair Debt practices. Navy Federal Credit Union failed to disclose this as an option in its correspondence concerning XXXX XXXX. Navy Federal Credit Union engaged in unfair trade practices in the interstate commerce of banking. See CFPBXXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "thereby causing harm to me and stealing my property. See CFPBXXXX", and the single most common underlying issue is "Navy Federal Credit Union has my valuable consideration in the Loan Application and NFCU has the mortgage note".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have become disabled as a XXXX XXXX. I requested that Navy Federal Credit Union cancel the debt and forgive it under the ACT. Navy Federal Credit Union refused. It appears that Navy Federal Credit Union is denying my right to have the Mortgage Debt forgiven as XXXX intended under the ACT. Such is Unfair Debt practices. Navy Federal Credit Union failed to disclose this as an option in its correspondence concerning XXXX XXXX. Navy Federal Credit Union engaged in unfair trade practices in the interstate commerce of banking. See CFPBXXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I have become disabled as a XXXX XXXX. I requested that Navy Federal Credit Union cancel the debt and forgive it under the ACT. Navy Federal Credit Union refused. It appears that Navy Federal Credit Union is denying my right to have the Mortgage Debt forgiven as XXXX intended under the ACT. Such is Unfair Debt practices. Navy Federal Credit Union failed to disclose this as an option in its correspondence concerning XXXX XXXX. Navy Federal Credit Union engaged in unfair trade practices in the interstate commerce of banking. See CFPBXXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I have become disabled as a XXXX XXXX. I requested that Navy Federal Credit Union cancel the debt and forgive it under the ACT. Navy Federal Credit Union refused. It appears that Navy Federal Credit Union is denying my right to have the Mortgage Debt forgiven as XXXX intended under the ACT. Such is Unfair Debt practices. Navy Federal Credit Union failed to disclose this as an option in its correspondence concerning XXXX XXXX. Navy Federal Credit Union engaged in unfair trade practices in the interstate commerce of banking. See CFPBXXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against I have become disabled as a XXXX XXXX. I requested that Navy Federal Credit Union cancel the debt and forgive it under the ACT. Navy Federal Credit Union refused. It appears that Navy Federal Credit Union is denying my right to have the Mortgage Debt forgiven as XXXX intended under the ACT. Such is Unfair Debt practices. Navy Federal Credit Union failed to disclose this as an option in its correspondence concerning XXXX XXXX. Navy Federal Credit Union engaged in unfair trade practices in the interstate commerce of banking. See CFPBXXXX is "Navy Federal Credit Union has my valuable consideration in the Loan Application and NFCU has the mortgage note" in the "thereby causing harm to me and stealing my property. See CFPBXXXX" product category.
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