Total complaints
1
Filed since Ever
2026 data Public-data reference. official source
I have an XXXX XXXX score
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have an XXXX XXXX score's complaint history from CFPB public records. 1 consumers have filed complaints since Ever. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Ever
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I have an XXXX XXXX score complaint mix by product
- unless we 1 100.0% – 0% relief
How I have an XXXX XXXX score's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| unless we are in the XXXX in XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| we have never had a late payment and I know it 's not overlimit because we ca n't use it. I was told by a supervisor that they would look into it. I 've not heard back. Now he is unable to use his other XXXX Citi cards. He was in the XXXX store on Monday to buy my Birthday present. He was totally embarrassed when the Card was rejected. When he contacted Citi they said it was a suspected fraud and he 'd have to contact fraud department. He e-mailed them his complaint and received back a reply stating Thank you for contacting the fraud department. We are happy we could resolve your problem. They did n't resolve anything. He 's e-mailed twice more and gotten nothing but form replies. We have been humiliated time and time again by Citi Bank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| including just trying to use it in a convenience store to buy a grandchild a coke and candy bar. The total was {$4.00} and was rejected. Last month we were in the XXXX in XXXX Florida. We had just purchased a second home there and were buying TVs for the new home. We used the XXXX card and very loudly the check out person said This card has been refused. What do I do? '' Needless to say we were humiliated. We paid with a debit card. In the meantime | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I have an XXXX XXXX score
I have an XXXX XXXX score has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ever, and the most recent logged activity is Everytime , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have an XXXX XXXX score reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "unless we are in the XXXX in XXXX", and the single most common underlying issue is "including just trying to use it in a convenience store to buy a grandchild a coke and candy bar. The total was {$4.00} and was rejected. Last month we were in the XXXX in XXXX Florida. We had just purchased a second home there and were buying TVs for the new home. We used the XXXX card and very loudly the check out person said This card has been refused. What do I do? '' Needless to say we were humiliated. We paid with a debit card. In the meantime".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have an XXXX XXXX score: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I have an XXXX XXXX score have?
I have an XXXX XXXX score has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I have an XXXX XXXX score respond to complaints on time?
I have an XXXX XXXX score has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I have an XXXX XXXX score?
The most common issue reported against I have an XXXX XXXX score is "including just trying to use it in a convenience store to buy a grandchild a coke and candy bar. The total was {$4.00} and was rejected. Last month we were in the XXXX in XXXX Florida. We had just purchased a second home there and were buying TVs for the new home. We used the XXXX card and very loudly the check out person said This card has been refused. What do I do? '' Needless to say we were humiliated. We paid with a debit card. In the meantime" in the "unless we are in the XXXX in XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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