Total complaints
1
Filed since Maki
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have also reached out to FSA's complaint history from CFPB public records. 1 consumers have filed complaints since Maki. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Maki
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I have also reached out to FSA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| if it were not for this year 's worth of missing payments | 1 |
| State | Complaints |
|---|---|
| and all that they could say was to submit a PSLF reconsideration request '' based on the missing months. That request is pending but could take months to a year to complete. This is all resulting in me being denied PSLF to which I am statutorily entitled and continuing to have to make payments on my loans.,,MOHELA,MD,20782,,Consent provided,Web,2025-12-15,Closed with explanation,Yes,N/A,18038579 | 1 |
| Issue | Complaints |
|---|---|
| I am having to continue to make {$700.00} payments every month to MOHELA on loans that should be forgiven. I have tried to reach out to MOHELA about this issue. At first they said they would issue me a borrower-requested letter that verifies that they reported all payments to NSLD | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I have also reached out to FSA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Maki, and the most recent logged activity is Making mat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have also reached out to FSA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "if it were not for this year 's worth of missing payments", and the single most common underlying issue is "I am having to continue to make {$700.00} payments every month to MOHELA on loans that should be forgiven. I have tried to reach out to MOHELA about this issue. At first they said they would issue me a borrower-requested letter that verifies that they reported all payments to NSLD".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have also reached out to FSA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I have also reached out to FSA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I have also reached out to FSA has a 0% timely response rate to CFPB complaints.
The most common issue reported against I have also reached out to FSA is "I am having to continue to make {$700.00} payments every month to MOHELA on loans that should be forgiven. I have tried to reach out to MOHELA about this issue. At first they said they would issue me a borrower-requested letter that verifies that they reported all payments to NSLD" in the "if it were not for this year 's worth of missing payments" product category.
Read our methodology — how this data is sourced, computed, and verified.