I have a problem with them not responding to my countless numbers of emails regarding this issue.

What the CFPB Record Shows About I have a problem with them not responding to my countless numbers of emails regarding this issue.

I have a problem with them not responding to my countless numbers of emails regarding this issue. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Neln, and the most recent logged activity is Nelnet I h, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I have a problem with them not responding to my countless numbers of emails regarding this issue. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they are processing loan # XXXX under the SAVE Program. In my emails which have been a total of 7 of them", and the single most common underlying issue is "one being the letters of my account being past due and the threat of sending delinquent information to the credit bureau but most importantly why are you not processing my loan under the SAVE Program? Nelnet has not worked this account under the SAVE Program and on the Federal Student Loan website where I applied for the SAVE Program both loans # XXXX and # XXXX are listed together and I applied for the program on both loans. I called Nelnet on several occasions and was on hold for over an hour. I decided to stay on hold for one occasion and was on hold for over an hour. I finally got a customer service representative who I was on the phone with for another hour because she couldn't figure out along with a supervisor why their system is not capturing loan # XXXX. At this time".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have a problem with them not responding to my countless numbers of emails regarding this issue.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.