Total complaints
1
Filed since It's
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I have a Direct Loan that has added 10 years to my repayment schedule and has raised my interest rate over the schedule and interest rate on the FFELP loans I had in the first place. That is's complaint history from CFPB public records. 1 consumers have filed complaints since It's. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since It's
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I have a Direct Loan that has added 10 years to my repayment schedule and has raised my interest rate over the schedule and interest rate on the FFELP loans I had in the first place. That is's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Dept. of Ed. | 1 |
| State | Complaints |
|---|---|
| I'm actually worse off right now for having sought PSLF loan forgiveness. The program is clearly not operating as it should - in my case | 1 |
| Issue | Complaints |
|---|---|
| I filed a request for reconsideration of my payment count with Dept. of Ed. As yet | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I have a Direct Loan that has added 10 years to my repayment schedule and has raised my interest rate over the schedule and interest rate on the FFELP loans I had in the first place. That is has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It's, and the most recent logged activity is It's now c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I have a Direct Loan that has added 10 years to my repayment schedule and has raised my interest rate over the schedule and interest rate on the FFELP loans I had in the first place. That is reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Dept. of Ed.", and the single most common underlying issue is "I filed a request for reconsideration of my payment count with Dept. of Ed. As yet".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have a Direct Loan that has added 10 years to my repayment schedule and has raised my interest rate over the schedule and interest rate on the FFELP loans I had in the first place. That is: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I have a Direct Loan that has added 10 years to my repayment schedule and has raised my interest rate over the schedule and interest rate on the FFELP loans I had in the first place. That is has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I have a Direct Loan that has added 10 years to my repayment schedule and has raised my interest rate over the schedule and interest rate on the FFELP loans I had in the first place. That is has a 0% timely response rate to CFPB complaints.
The most common issue reported against I have a Direct Loan that has added 10 years to my repayment schedule and has raised my interest rate over the schedule and interest rate on the FFELP loans I had in the first place. That is is "I filed a request for reconsideration of my payment count with Dept. of Ed. As yet" in the "Dept. of Ed." product category.
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