I have 9 loan and whenever a report is sent it may have 9x impact to my credit report. Note on may occasion I have noticed Navient withdrawing payment from my bank and apply 2 payments on 1 loan. I have voiced this issue in the past and Navient acknowledge this unauthorized transaction and always end up saying sorry and apply the extra payment to future loan payment. This practice should be illegal and should have serious implication as most people do not have money laying around for overpayment on a loan.

What the CFPB Record Shows About I have 9 loan and whenever a report is sent it may have 9x impact to my credit report. Note on may occasion I have noticed Navient withdrawing payment from my bank and apply 2 payments on 1 loan. I have voiced this issue in the past and Navient acknowledge this unauthorized transaction and always end up saying sorry and apply the extra payment to future loan payment. This practice should be illegal and should have serious implication as most people do not have money laying around for overpayment on a loan.

I have 9 loan and whenever a report is sent it may have 9x impact to my credit report. Note on may occasion I have noticed Navient withdrawing payment from my bank and apply 2 payments on 1 loan. I have voiced this issue in the past and Navient acknowledge this unauthorized transaction and always end up saying sorry and apply the extra payment to future loan payment. This practice should be illegal and should have serious implication as most people do not have money laying around for overpayment on a loan. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Issu, and the most recent logged activity is Issue 2 - , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I have 9 loan and whenever a report is sent it may have 9x impact to my credit report. Note on may occasion I have noticed Navient withdrawing payment from my bank and apply 2 payments on 1 loan. I have voiced this issue in the past and Navient acknowledge this unauthorized transaction and always end up saying sorry and apply the extra payment to future loan payment. This practice should be illegal and should have serious implication as most people do not have money laying around for overpayment on a loan. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there have been disconnect among staff members at Navient. Many times", and the single most common underlying issue is "I dont know how we the general public are supposed to understand what you are saying. I can truly say that Ive been misled over the years many times over by Navient".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have 9 loan and whenever a report is sent it may have 9x impact to my credit report. Note on may occasion I have noticed Navient withdrawing payment from my bank and apply 2 payments on 1 loan. I have voiced this issue in the past and Navient acknowledge this unauthorized transaction and always end up saying sorry and apply the extra payment to future loan payment. This practice should be illegal and should have serious implication as most people do not have money laying around for overpayment on a loan.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.