I have 6-8 months of charges for a phone and a plan that I never signed up for saw or used. What can I do?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30680,,Consent provided,Web,2020-08-19,Closed with explanation,Yes,N/A,3804965

What the CFPB Record Shows About I have 6-8 months of charges for a phone and a plan that I never signed up for saw or used. What can I do?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30680,,Consent provided,Web,2020-08-19,Closed with explanation,Yes,N/A,3804965

I have 6-8 months of charges for a phone and a plan that I never signed up for saw or used. What can I do?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30680,,Consent provided,Web,2020-08-19,Closed with explanation,Yes,N/A,3804965 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I pa, and the most recent logged activity is I paid off, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I have 6-8 months of charges for a phone and a plan that I never signed up for saw or used. What can I do?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30680,,Consent provided,Web,2020-08-19,Closed with explanation,Yes,N/A,3804965 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but I cant seem to get the correct info to Experian to correct their error. Similar issues with XXXX and XXXX accounts. I truly have no knowledge of a XXXX XXXX account and it shows I never made a single purchase with the account", and the single most common underlying issue is "but I didnt have time to pick out a new device for my new added line".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I have 6-8 months of charges for a phone and a plan that I never signed up for saw or used. What can I do?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30680,,Consent provided,Web,2020-08-19,Closed with explanation,Yes,N/A,3804965: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.