Total complaints
1
Filed since At t
2026 data Public-data reference. official source
I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
At t
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX complaint mix by product
- I received 1 100.0% – 0% relief
How I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received a form XXXX from Greentree | 1 |
Top States
| State | Complaints |
|---|---|
| I received a letter from Greentree stating that they were currently in the process of deeding the home back into my name. At that time | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which was {$11000.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX
I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At the end, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a form XXXX from Greentree", and the single most common underlying issue is "which was {$11000.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX have?
I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX respond to complaints on time?
I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX?
The most common issue reported against I had to fight with them to honor our agreement and keep the payments the same. They had told me the only reason my XXXX rate modification was for 12 months and not for the length of the loan was because they could only put 12 months at a time in their system. I have the XXXX/XXXX/XXXX rate modification letter to verify that change. I also have the XXXX form XXXX to verify the interest I paid on that loan modification. It was early XXXX that I found out that Greentree never put the home in my name. On XXXX/XXXX/XXXX is "which was {$11000.00}" in the "I received a form XXXX from Greentree" product category.
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