Total complaints
1
Filed since My f
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I had to call customer service every month requesting this. Last my Extended Warranty has not been honored and XXXX argues that I never purchased it's complaint history from CFPB public records. 1 consumers have filed complaints since My f. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My f
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I had to call customer service every month requesting this. Last my Extended Warranty has not been honored and XXXX argues that I never purchased it's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called customer service and was told promotional plan was only for 6 months not 12 months and the store had told me the incorrect information. So | 1 |
| State | Complaints |
|---|---|
| and I have documentation proving otherwise. After a lengthy conversation with my Attorney this sort of thing should never have happened. One miss handling my payments and too offering a promotional plan with no intent of honoring it. Second | 1 |
| Issue | Complaints |
|---|---|
| and they told me it was a 12-month promotion and to reach back out to customer service and let them handle it. Neither Corporate | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I had to call customer service every month requesting this. Last my Extended Warranty has not been honored and XXXX argues that I never purchased it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My f, and the most recent logged activity is My first p, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I had to call customer service every month requesting this. Last my Extended Warranty has not been honored and XXXX argues that I never purchased it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called customer service and was told promotional plan was only for 6 months not 12 months and the store had told me the incorrect information. So", and the single most common underlying issue is "and they told me it was a 12-month promotion and to reach back out to customer service and let them handle it. Neither Corporate".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I had to call customer service every month requesting this. Last my Extended Warranty has not been honored and XXXX argues that I never purchased it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I had to call customer service every month requesting this. Last my Extended Warranty has not been honored and XXXX argues that I never purchased it has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I had to call customer service every month requesting this. Last my Extended Warranty has not been honored and XXXX argues that I never purchased it has a 0% timely response rate to CFPB complaints.
The most common issue reported against I had to call customer service every month requesting this. Last my Extended Warranty has not been honored and XXXX argues that I never purchased it is "and they told me it was a 12-month promotion and to reach back out to customer service and let them handle it. Neither Corporate" in the "I called customer service and was told promotional plan was only for 6 months not 12 months and the store had told me the incorrect information. So" product category.
Read our methodology — how this data is sourced, computed, and verified.