I had to call AGAIN! I believe his name was XXXX the manager. I explained to him to look to see when I paid off my balance and that BoA never reached out to me about paying off a credit card that I dont owe money to. He said he is going to look at it and call me Thursday at the latest ( and we spoke on a Tuesday ) so 2 days later and nothing. He said he was going to call XXXX XXXX for the State of IL because apparently

What the CFPB Record Shows About I had to call AGAIN! I believe his name was XXXX the manager. I explained to him to look to see when I paid off my balance and that BoA never reached out to me about paying off a credit card that I dont owe money to. He said he is going to look at it and call me Thursday at the latest ( and we spoke on a Tuesday ) so 2 days later and nothing. He said he was going to call XXXX XXXX for the State of IL because apparently

I had to call AGAIN! I believe his name was XXXX the manager. I explained to him to look to see when I paid off my balance and that BoA never reached out to me about paying off a credit card that I dont owe money to. He said he is going to look at it and call me Thursday at the latest ( and we spoke on a Tuesday ) so 2 days later and nothing. He said he was going to call XXXX XXXX for the State of IL because apparently has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I had to call AGAIN! I believe his name was XXXX the manager. I explained to him to look to see when I paid off my balance and that BoA never reached out to me about paying off a credit card that I dont owe money to. He said he is going to look at it and call me Thursday at the latest ( and we spoke on a Tuesday ) so 2 days later and nothing. He said he was going to call XXXX XXXX for the State of IL because apparently reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called again a few days later", and the single most common underlying issue is "who told me that he can help me when I explained my situation and asked to speak to a manager. He transferred me to a manager who proceeded to say he is going to look into this and call me back".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I had to call AGAIN! I believe his name was XXXX the manager. I explained to him to look to see when I paid off my balance and that BoA never reached out to me about paying off a credit card that I dont owe money to. He said he is going to look at it and call me Thursday at the latest ( and we spoke on a Tuesday ) so 2 days later and nothing. He said he was going to call XXXX XXXX for the State of IL because apparently: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.