Total complaints
1
Filed since The
2026 data Public-data reference. official source
I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it complaint mix by product
- yes THIRD 1 100.0% – 0% relief
How I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| yes THIRD time I have attempted closing a credit card with Comenity | 1 |
Top States
| State | Complaints |
|---|---|
| otherwise I would have paid it as well. Who pays a credit card to close it and does not pay the late fee? One would think that the individual attempting to close the account would pay the ENTIRE amount including all fees at the point of payment and closing down the credit card. That was my intention when I called to make a final payment and close the account. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and paid the total remaining amount of XXXX $ and change | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it
I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The THIRD, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "yes THIRD time I have attempted closing a credit card with Comenity", and the single most common underlying issue is "and paid the total remaining amount of XXXX $ and change".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it have?
I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it respond to complaints on time?
I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it?
The most common issue reported against I guess I was wrong because here we are a month later and Im being told there was a late fee because I paid it the day after the due date. I was not told this when I paid the amount down to close it is "and paid the total remaining amount of XXXX $ and change" in the "yes THIRD time I have attempted closing a credit card with Comenity" product category.
Read our methodology — how this data is sourced, computed, and verified.
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