I found out the large claim I made for {$1800.00} was actually closed months ago even though on my last 9 calls I was told it was still active. Even though I had asked in XXXX why I got a letter in the mail saying that the claim was denied under the category of forgery BECAUSE I PRESENTED ID AT THE BANK and they told me that they didnt know what letter I was talking about ( I HAVE THE LETTER ). THE CLAIM HAD ABSOLUTELY NOTHING TO DO WITH FORGERY OR IF I WAS THE PERSON DEPOSITING AND REMOVING MONEY FROM MY ACCOUNT. MY CLAIM WAS IN THE WRONG CATEGORY. It is important to note that my large claim was denied only 3 days after I gave Citibank the police report number. The police categorized the case as XXXX XXXX. I am amazed at how quickly Citibank was able to complete their investigation when the police hadnt even started theirs.

What the CFPB Record Shows About I found out the large claim I made for {$1800.00} was actually closed months ago even though on my last 9 calls I was told it was still active. Even though I had asked in XXXX why I got a letter in the mail saying that the claim was denied under the category of forgery BECAUSE I PRESENTED ID AT THE BANK and they told me that they didnt know what letter I was talking about ( I HAVE THE LETTER ). THE CLAIM HAD ABSOLUTELY NOTHING TO DO WITH FORGERY OR IF I WAS THE PERSON DEPOSITING AND REMOVING MONEY FROM MY ACCOUNT. MY CLAIM WAS IN THE WRONG CATEGORY. It is important to note that my large claim was denied only 3 days after I gave Citibank the police report number. The police categorized the case as XXXX XXXX. I am amazed at how quickly Citibank was able to complete their investigation when the police hadnt even started theirs.

I found out the large claim I made for {$1800.00} was actually closed months ago even though on my last 9 calls I was told it was still active. Even though I had asked in XXXX why I got a letter in the mail saying that the claim was denied under the category of forgery BECAUSE I PRESENTED ID AT THE BANK and they told me that they didnt know what letter I was talking about ( I HAVE THE LETTER ). THE CLAIM HAD ABSOLUTELY NOTHING TO DO WITH FORGERY OR IF I WAS THE PERSON DEPOSITING AND REMOVING MONEY FROM MY ACCOUNT. MY CLAIM WAS IN THE WRONG CATEGORY. It is important to note that my large claim was denied only 3 days after I gave Citibank the police report number. The police categorized the case as XXXX XXXX. I am amazed at how quickly Citibank was able to complete their investigation when the police hadnt even started theirs. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ma, and the most recent logged activity is I may have, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I found out the large claim I made for {$1800.00} was actually closed months ago even though on my last 9 calls I was told it was still active. Even though I had asked in XXXX why I got a letter in the mail saying that the claim was denied under the category of forgery BECAUSE I PRESENTED ID AT THE BANK and they told me that they didnt know what letter I was talking about ( I HAVE THE LETTER ). THE CLAIM HAD ABSOLUTELY NOTHING TO DO WITH FORGERY OR IF I WAS THE PERSON DEPOSITING AND REMOVING MONEY FROM MY ACCOUNT. MY CLAIM WAS IN THE WRONG CATEGORY. It is important to note that my large claim was denied only 3 days after I gave Citibank the police report number. The police categorized the case as XXXX XXXX. I am amazed at how quickly Citibank was able to complete their investigation when the police hadnt even started theirs. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "given the wrong information to support my claims", and the single most common underlying issue is "and I had sent it to the completely wrong address ( a letter that contained account information".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I found out the large claim I made for {$1800.00} was actually closed months ago even though on my last 9 calls I was told it was still active. Even though I had asked in XXXX why I got a letter in the mail saying that the claim was denied under the category of forgery BECAUSE I PRESENTED ID AT THE BANK and they told me that they didnt know what letter I was talking about ( I HAVE THE LETTER ). THE CLAIM HAD ABSOLUTELY NOTHING TO DO WITH FORGERY OR IF I WAS THE PERSON DEPOSITING AND REMOVING MONEY FROM MY ACCOUNT. MY CLAIM WAS IN THE WRONG CATEGORY. It is important to note that my large claim was denied only 3 days after I gave Citibank the police report number. The police categorized the case as XXXX XXXX. I am amazed at how quickly Citibank was able to complete their investigation when the police hadnt even started theirs.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.