Total complaints
1
Filed since To s
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I dont use it's complaint history from CFPB public records. 1 consumers have filed complaints since To s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I dont use it's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I had been spending money more frequently since I had just received my income tax money so I didnt think it was unusual for the bank to ask me to verify my transactions. I clicked on the link in the email and it took me to the login screen for money lion so I logged onto the money lion website and it took me directly to the home page. Immediately after doing that when I wasnt prompted to actually verify any transactions I opened the money lion app and I started a chat with a representative asking them if it was actually MoneyLion who sent me the email because I felt like my account was just compromised. Your representative told me that he didnt see anything unusual and my account was still secure but that I could call customer care team for additional information if anything suspicious happened. Literally a couple hours later those two large purchases came out of my checking account | 1 |
| State | Complaints |
|---|---|
| Ive only used my physical card for purchases including online purchases. The only purchases on that virtual card were those two purchases. After speaking with merchant I was told Those purchases were done in store at the merchant location in XXXX Washington escape outdoors. However | 1 |
| Issue | Complaints |
|---|---|
| so I had to wait another day or two for the transactions to post to my account. Then as soon as they post him | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I dont use it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To s, and the most recent logged activity is To say the, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I dont use it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had been spending money more frequently since I had just received my income tax money so I didnt think it was unusual for the bank to ask me to verify my transactions. I clicked on the link in the email and it took me to the login screen for money lion so I logged onto the money lion website and it took me directly to the home page. Immediately after doing that when I wasnt prompted to actually verify any transactions I opened the money lion app and I started a chat with a representative asking them if it was actually MoneyLion who sent me the email because I felt like my account was just compromised. Your representative told me that he didnt see anything unusual and my account was still secure but that I could call customer care team for additional information if anything suspicious happened. Literally a couple hours later those two large purchases came out of my checking account", and the single most common underlying issue is "so I had to wait another day or two for the transactions to post to my account. Then as soon as they post him".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I dont use it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I dont use it has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I dont use it has a 0% timely response rate to CFPB complaints.
The most common issue reported against I dont use it is "so I had to wait another day or two for the transactions to post to my account. Then as soon as they post him" in the "I had been spending money more frequently since I had just received my income tax money so I didnt think it was unusual for the bank to ask me to verify my transactions. I clicked on the link in the email and it took me to the login screen for money lion so I logged onto the money lion website and it took me directly to the home page. Immediately after doing that when I wasnt prompted to actually verify any transactions I opened the money lion app and I started a chat with a representative asking them if it was actually MoneyLion who sent me the email because I felt like my account was just compromised. Your representative told me that he didnt see anything unusual and my account was still secure but that I could call customer care team for additional information if anything suspicious happened. Literally a couple hours later those two large purchases came out of my checking account" product category.
Read our methodology — how this data is sourced, computed, and verified.