I do not feel comfortable about this and do not want to proceed at this time. I need to think about this. '' XX/XX/XXXX XXXX received email notification from XXXX credit monitoring that a new account with BOH was opened. XXXX logged into previous bank that had the HELOC loan and was unable to locate the loan. XXXX then called the previous bank and verified the loan was closed when they received the pay off on XX/XX/XXXX.,,BANK OF HAWAII CORPORATION,HI,96734,,Consent provided,Web,2022-07-08,Closed with explanation,Yes,N/A,5747568

What the CFPB Record Shows About I do not feel comfortable about this and do not want to proceed at this time. I need to think about this. '' XX/XX/XXXX XXXX received email notification from XXXX credit monitoring that a new account with BOH was opened. XXXX logged into previous bank that had the HELOC loan and was unable to locate the loan. XXXX then called the previous bank and verified the loan was closed when they received the pay off on XX/XX/XXXX.,,BANK OF HAWAII CORPORATION,HI,96734,,Consent provided,Web,2022-07-08,Closed with explanation,Yes,N/A,5747568

I do not feel comfortable about this and do not want to proceed at this time. I need to think about this. '' XX/XX/XXXX XXXX received email notification from XXXX credit monitoring that a new account with BOH was opened. XXXX logged into previous bank that had the HELOC loan and was unable to locate the loan. XXXX then called the previous bank and verified the loan was closed when they received the pay off on XX/XX/XXXX.,,BANK OF HAWAII CORPORATION,HI,96734,,Consent provided,Web,2022-07-08,Closed with explanation,Yes,N/A,5747568 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I do not feel comfortable about this and do not want to proceed at this time. I need to think about this. '' XX/XX/XXXX XXXX received email notification from XXXX credit monitoring that a new account with BOH was opened. XXXX logged into previous bank that had the HELOC loan and was unable to locate the loan. XXXX then called the previous bank and verified the loan was closed when they received the pay off on XX/XX/XXXX.,,BANK OF HAWAII CORPORATION,HI,96734,,Consent provided,Web,2022-07-08,Closed with explanation,Yes,N/A,5747568 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "email from XXXX to XXXX : Sorry ___", and the single most common underlying issue is "4 mins".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I do not feel comfortable about this and do not want to proceed at this time. I need to think about this. '' XX/XX/XXXX XXXX received email notification from XXXX credit monitoring that a new account with BOH was opened. XXXX logged into previous bank that had the HELOC loan and was unable to locate the loan. XXXX then called the previous bank and verified the loan was closed when they received the pay off on XX/XX/XXXX.,,BANK OF HAWAII CORPORATION,HI,96734,,Consent provided,Web,2022-07-08,Closed with explanation,Yes,N/A,5747568: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.