Total complaints
1
Filed since Port
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I DID NOT OPEN IT's complaint history from CFPB public records. 1 consumers have filed complaints since Port. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Port
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I DID NOT OPEN IT's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| except the last letter I sent in XXXX | 1 |
| State | Complaints |
|---|---|
| I DID NOT USE IT. Someone used my information and opened several accounts under my name and I did not know about it until XX/XX/XXXX because I do not check my credit and I had no need to worry about it knowing that I always pay my bills on time. Portfolio reports this alleged debt in my credit report affecting my good credit standing | 1 |
| Issue | Complaints |
|---|---|
| and only now | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I DID NOT OPEN IT has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Port, and the most recent logged activity is Portfolio , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I DID NOT OPEN IT reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "except the last letter I sent in XXXX", and the single most common underlying issue is "and only now".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I DID NOT OPEN IT: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I DID NOT OPEN IT has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I DID NOT OPEN IT has a 0% timely response rate to CFPB complaints.
The most common issue reported against I DID NOT OPEN IT is "and only now" in the "except the last letter I sent in XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.