I did not know whether I could fully trust her or if the lender was the point of issue

What the CFPB Record Shows About I did not know whether I could fully trust her or if the lender was the point of issue

I did not know whether I could fully trust her or if the lender was the point of issue has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Arou, and the most recent logged activity is Around XXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I did not know whether I could fully trust her or if the lender was the point of issue reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX let me know that PRMG would be asking for roughly XXXX dollars to reduce the rate by 1.25% from 7.75% to 6.5%. I began to investigate whether this amount was a reasonable amount to charge to reduce the price by 1.25% and received several instant quotes from several other lenders including XXXX XXXX XXXX XXXX XXXX. Both these lenders quoted only around XXXX dollars to reduce the rate by 1.25% under the same mortgage program - essentially making PRMGs and XXXX quote 300% that of any other lender for reducing the price only 1.25%. At this point", and the single most common underlying issue is "PRMG and XXXX were essentially letting me know that unless I paid XXXX to reduce the price only 1.25%".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I did not know whether I could fully trust her or if the lender was the point of issue: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.