I did not have the card in my possession at the time of these transactions. I had already called for a new card the night of my deposit as I lost the card. We want to reiterate that card was not in our possession and we did not make these transactions. I feel it's sad because I loved using this card to pay for random charges and to have it separate from my bank account which is attached to my SS disability. {$350.00} is a lot to me ( or anyone these days ) as I'm on a limited income. Thanks for looking into this matter again and hopefully coming to the conclusion that these were not my transactionsXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

What the CFPB Record Shows About I did not have the card in my possession at the time of these transactions. I had already called for a new card the night of my deposit as I lost the card. We want to reiterate that card was not in our possession and we did not make these transactions. I feel it's sad because I loved using this card to pay for random charges and to have it separate from my bank account which is attached to my SS disability. {$350.00} is a lot to me ( or anyone these days ) as I'm on a limited income. Thanks for looking into this matter again and hopefully coming to the conclusion that these were not my transactionsXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

I did not have the card in my possession at the time of these transactions. I had already called for a new card the night of my deposit as I lost the card. We want to reiterate that card was not in our possession and we did not make these transactions. I feel it's sad because I loved using this card to pay for random charges and to have it separate from my bank account which is attached to my SS disability. {$350.00} is a lot to me ( or anyone these days ) as I'm on a limited income. Thanks for looking into this matter again and hopefully coming to the conclusion that these were not my transactionsXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to YOUR, and the most recent logged activity is YOUR COMPL, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I did not have the card in my possession at the time of these transactions. I had already called for a new card the night of my deposit as I lost the card. We want to reiterate that card was not in our possession and we did not make these transactions. I feel it's sad because I loved using this card to pay for random charges and to have it separate from my bank account which is attached to my SS disability. {$350.00} is a lot to me ( or anyone these days ) as I'm on a limited income. Thanks for looking into this matter again and hopefully coming to the conclusion that these were not my transactionsXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we deposited {$350.00} to our pre-paid card. On XX/XX/XXXX", and the single most common underlying issue is "even though the purchase was much less than our deposit. I then realized that I could not find the card. I logged into the account and saw that there were XXXX transactions that we did not recognize that wiped out our account balance. I called to dispute the transactions and then called later to follow up to learn that the dispute was closed unfounded. I called the XXXX '' number listed next to the transactions ( see below ) to see if they could tell me what the charges were for only to learn that they had no information on me including our name".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I did not have the card in my possession at the time of these transactions. I had already called for a new card the night of my deposit as I lost the card. We want to reiterate that card was not in our possession and we did not make these transactions. I feel it's sad because I loved using this card to pay for random charges and to have it separate from my bank account which is attached to my SS disability. {$350.00} is a lot to me ( or anyone these days ) as I'm on a limited income. Thanks for looking into this matter again and hopefully coming to the conclusion that these were not my transactionsXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.