Total complaints
1
Filed since Amex
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I did not go through a delivery service like XXXX eats or instacart's complaint history from CFPB public records. 1 consumers have filed complaints since Amex. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Amex
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I did not go through a delivery service like XXXX eats or instacart's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| stating that the terms were not met. The segment of the terms state : Offer only valid on purchases made directly with the merchant. Offer not valid on purchases made using third parties | 1 |
| State | Complaints |
|---|---|
| or other intermediary services. I explained that it is not clear when the common consumer looking at these terms that going through paypal to checkout on the payment page of the consumer website would make me ineligible for this amex offer. I remarked that Amex SHOULD specifically state that XXXX party PAYMENT PROCESSORS like XXXX are ineligible | 1 |
| Issue | Complaints |
|---|---|
| delivery services | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I did not go through a delivery service like XXXX eats or instacart has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Amex, and the most recent logged activity is Amex custo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I did not go through a delivery service like XXXX eats or instacart reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "stating that the terms were not met. The segment of the terms state : Offer only valid on purchases made directly with the merchant. Offer not valid on purchases made using third parties", and the single most common underlying issue is "delivery services".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I did not go through a delivery service like XXXX eats or instacart: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I did not go through a delivery service like XXXX eats or instacart has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I did not go through a delivery service like XXXX eats or instacart has a 0% timely response rate to CFPB complaints.
The most common issue reported against I did not go through a delivery service like XXXX eats or instacart is "delivery services" in the "stating that the terms were not met. The segment of the terms state : Offer only valid on purchases made directly with the merchant. Offer not valid on purchases made using third parties" product category.
Read our methodology — how this data is sourced, computed, and verified.