Total complaints
1
Filed since B )
2026 data Public-data reference. official source
I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then's complaint history from CFPB public records. 1 consumers have filed complaints since B ) . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
B )
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then complaint mix by product
- I was 1 100.0% – 0% relief
How I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I was told you have a question ''. I replied | 1 |
Top States
| State | Complaints |
|---|---|
| she couldn't give me a timeline on expediting my refund to me via XXXX. XXXX stated the address wasn't updated until after the check was mailed out. I said to XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| why would you ask me that after your supervisor just told me she explained everything about this situation to you? XXXX said | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then
I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to B ) , and the most recent logged activity is B ) Manage, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was told you have a question ''. I replied", and the single most common underlying issue is "why would you ask me that after your supervisor just told me she explained everything about this situation to you? XXXX said".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then have?
I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then respond to complaints on time?
I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then?
The most common issue reported against I did my part as the consumer and made M & T Bank aware of my NEW mailing address and as a result I never received the first check nor the second check and Im requesting a third replacement check. I told XXXX that I was assured by an M & T Bank associate that my NEW MAILING address was updated and the new ( 2nd ) check would be sent to my NEW UPDATED mailing address. I also told him that the supervisor admitted that the check was sent to the WRONG address and asked me to trust her. Then is "why would you ask me that after your supervisor just told me she explained everything about this situation to you? XXXX said" in the "I was told you have a question ''. I replied" product category.
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