Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I did hold on to it for 45 days as instructed. If that was the resolution to the problem why didn't the merchant send a freight truck to come to pick up the merchandise 86 days ago or instruct me somewhere to take it to have it processed?'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I did hold on to it for 45 days as instructed. If that was the resolution to the problem why didn't the merchant send a freight truck to come to pick up the merchandise 86 days ago or instruct me somewhere to take it to have it processed?'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I then received a message saying the claim has been closed and it was not in my favor. I then reviewed the documentation that the merchant submitted which does not support the claim at all. They submitted the receipt for the items I purchased. With the documentation of me when I picked up the merchandise. I don't see how this is relevant to the case if I did pick up the items and I do know what I ordered. However | 1 |
| Issue | Complaints |
|---|---|
| I spoke with this customer they tried to say all of the items malfunctioned. This is not at all an accurate statement. There are no problems with our quality of fireworks. They told me they had videos to show me that every item malfunctioned but never sent it to us. There is no way every item they purchased did not work. They are just trying to get their fireworks for free. '' This is completely untrue when I spoke with the merchant I said most of the items sent were defective | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I did hold on to it for 45 days as instructed. If that was the resolution to the problem why didn't the merchant send a freight truck to come to pick up the merchandise 86 days ago or instruct me somewhere to take it to have it processed? has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I did hold on to it for 45 days as instructed. If that was the resolution to the problem why didn't the merchant send a freight truck to come to pick up the merchandise 86 days ago or instruct me somewhere to take it to have it processed? reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I then received a message saying the claim has been closed and it was not in my favor. I then reviewed the documentation that the merchant submitted which does not support the claim at all. They submitted the receipt for the items I purchased. With the documentation of me when I picked up the merchandise. I don't see how this is relevant to the case if I did pick up the items and I do know what I ordered. However", and the single most common underlying issue is "I spoke with this customer they tried to say all of the items malfunctioned. This is not at all an accurate statement. There are no problems with our quality of fireworks. They told me they had videos to show me that every item malfunctioned but never sent it to us. There is no way every item they purchased did not work. They are just trying to get their fireworks for free. '' This is completely untrue when I spoke with the merchant I said most of the items sent were defective".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I did hold on to it for 45 days as instructed. If that was the resolution to the problem why didn't the merchant send a freight truck to come to pick up the merchandise 86 days ago or instruct me somewhere to take it to have it processed?: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I did hold on to it for 45 days as instructed. If that was the resolution to the problem why didn't the merchant send a freight truck to come to pick up the merchandise 86 days ago or instruct me somewhere to take it to have it processed? has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I did hold on to it for 45 days as instructed. If that was the resolution to the problem why didn't the merchant send a freight truck to come to pick up the merchandise 86 days ago or instruct me somewhere to take it to have it processed? has a 0% timely response rate to CFPB complaints.
The most common issue reported against I did hold on to it for 45 days as instructed. If that was the resolution to the problem why didn't the merchant send a freight truck to come to pick up the merchandise 86 days ago or instruct me somewhere to take it to have it processed? is "I spoke with this customer they tried to say all of the items malfunctioned. This is not at all an accurate statement. There are no problems with our quality of fireworks. They told me they had videos to show me that every item malfunctioned but never sent it to us. There is no way every item they purchased did not work. They are just trying to get their fireworks for free. '' This is completely untrue when I spoke with the merchant I said most of the items sent were defective" in the "I then received a message saying the claim has been closed and it was not in my favor. I then reviewed the documentation that the merchant submitted which does not support the claim at all. They submitted the receipt for the items I purchased. With the documentation of me when I picked up the merchandise. I don't see how this is relevant to the case if I did pick up the items and I do know what I ordered. However" product category.
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